This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Montgomery
- Hotels
- Montgomery, AL
About this business
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. At WoodSpring Suites Montgomery, we take Southern hospitality seriously. From apartment-style amenities and budget-friendly prices to helpful staff members and a great location, our extended stay hotel is designed to help you make the most of your visit. Basic WiFi and parking are always free. We also offer pet-friendly rooms, on-site laundry facilities and convenient vending ... read more
Location details
5031 Woods Crossing, Montgomery, AL, 36106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Asked for accessability room. Clearly their idea of what that means doesn't compare well with what a reasonable person would expect.
Business response:
Dear Timothy, We’re sorry the accommodations did not align with what you expected when requesting an accessible room. We understand the importance of these features in meeting practical needs, and we regret the disappointment this has caused. Your feedback will be reviewed with our team to ensure we provide more thoughtful and functional setups for guests who require accessible features. Your feedback is much appreciated, and we hope you will give us another chance to prove we are committed to providing outstanding hospitali... read more
Surprised
Business response:
Dear Raul, Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience was surprising, and we would appreciate the opportunity to learn more so we can better understand and improve. At Extended Stay America, we strive to provide a comfortable and welcoming environment for all our guests. Your feedback is valuable to us as we continue to enhance our services, and we hope you consider giving us another chance in the future. Sincerely, Hotel Management
Comfortable
Business response:
Dear Guest,Thank you for including Extended Stay America in your travel plans. We're pleased your visit provided the rest you were looking for. It's always encouraging when guests feel at ease during their time here, and we hope the surroundings and support from our team played a part in that. We value the opportunity to welcome you and hope to see you again.Sincerely,Hotel Management
It was fine
Nice hotel
Best place ive stayed extended
Business response:
Dear Kayla,Thank you for the terrific review of Extended Stay America. We’re thrilled that your stay exceeded expectations. Providing a comfortable and enjoyable experience is always our goal, and it’s wonderful to hear that our hotel stood out among your visits. Your kind words mean a lot to us, and we truly appreciate your support. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Montgomery
How is Extended Stay America Select Suites - Montgomery rated?
Extended Stay America Select Suites - Montgomery has a 4.2 star rating with 245 reviews.
When is Extended Stay America Select Suites - Montgomery open?
Extended Stay America Select Suites - Montgomery is open now. It will close tomorrow at 12:00 a.m.