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Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue
- Hotels
- Newport News, VA
About this business
Location details
12359 Hornsby Ln., Newport News, VA, 23602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was at the moment convenient for overnight stay. It was nice and could've been nicer if upstairs weren't so loud throughout the night
Business response:
Dear Carlton, Thank you for your feedback. We are pleased that your stay was convenient and enjoyable overall. However, we regret the noise disturbance, and we will share your comments with our team to help ensure a more restful experience next time. We look forward to welcoming you back soon to Extended Stay America. Sincerely, Hotel Management
very noisy
Business response:
Dear Guest, Thank you for your feedback. We apologize for the noise disruptions you experienced during your stay. We understand how important a peaceful environment is for our guests and are actively working to address this concern to ensure a more restful experience in the future. Sincerely, Hotel Management
The staff was great, please be aware there is $100 deposit when you check in. Room was ok and bed was clean.
Dirty towels and seened bugs in the tub
Business response:
Dear Ikeem, Thank you for reviewing your recent visit. We sincerely apologize for the situation you described. As our valued guests, you should always expect a comfortable, clean, and relaxing environment when staying with us. Although our hotel has regular pest control service, we will contact them to address this quickly. We regret the inconvenience. We hope you will give us another opportunity to provide a better experience. Thank you!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue
How is Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue rated?
Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue has a 4.3 star rating with 668 reviews.
When is Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue open?
Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue is open now. It will close tomorrow at 12:00 a.m.