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Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue
- Hotels
- Newport News, VA
About this business
Location details
12359 Hornsby Ln., Newport News, VA, 23602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was nice and clean. Replacement Towels aren't free.
Business response:
Dear Donald, Thank you for selecting Extended Stay America and for taking the time to provide your valuable feedback. We are pleased that you found your room clean and comfortable. However, we sincerely apologize for any unexpected experience regarding our towel replacement policy. As part of our Select Suites offering, we are glad to provide fresh towels and linens at the front desk for a nominal fee as needed. We appreciate your comments and will share them with our team as we continually seek to enhance the overall guest ... read more
The staff was amazing
It was at the moment convenient for overnight stay. It was nice and could've been nicer if upstairs weren't so loud throughout the night
Business response:
Dear Carlton, Thank you for your feedback. We are pleased that your stay was convenient and enjoyable overall. However, we regret the noise disturbance, and we will share your comments with our team to help ensure a more restful experience next time. We look forward to welcoming you back soon to Extended Stay America. Sincerely, Hotel Management
very noisy
Business response:
Dear Guest, Thank you for your feedback. We apologize for the noise disruptions you experienced during your stay. We understand how important a peaceful environment is for our guests and are actively working to address this concern to ensure a more restful experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue
How is Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue rated?
Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue has a 3.2 star rating with 1,107 reviews.
When is Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue open?
Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue is open now. It will close tomorrow at 12:00 a.m.