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Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue
- Hotels
- Newport News, VA
About this business
Location details
12359 Hornsby Ln., Newport News, VA, 23602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fast, efficient service, clean room. Enjoyed my time. Convenient location.
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Mixed reviews The entire hallway had a very peculiar smell. Not pleasing. Our pullout bed didn’t work but the lady at the front desk was very helpful and got us another room
Business response:
Magaly, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our front desk associate and had a pleasant time with us. However, we are sorry for the issue you encountered. We appreciate your feedback and look forward to seeing you back soon. Sincerely, Hotel Management
It was a very quiet stay which was very surprising for a weekend
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your weekend stay with us. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
..............................helpful..............
Business response:
We appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Enjoyed my stay! My room was still held despite checking in at 10pm. It was clean and very convenient to everything .
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Honestly not the best hotel I've stayed at in the last month. Location is wonderful since it is right near the airport, mall and interstate. The bed was comfortable though. Heat worked great as well. The tub/shower was dirty so I did not want to use it. There was little hairs (like when a man shaves) on the sink counter. The television didnt have many choices on channels so entertainment wasn't so good. But for the price you pay, it fits.
Business response:
It was a pleasure to have you as our guest. We are glad to read you liked the comfort of our beds and that our location was perfect for your needs. However, we are sorry for the cleanliness issue you experienced in your room. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
good stay
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Stepfon, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue
How is Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue rated?
Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue has a 4.3 star rating with 621 reviews.
When is Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue open?
Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue is open now. It will close tomorrow at 12:00 a.m.