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Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue
- Hotels
- Newport News, VA
About this business
Location details
12359 Hornsby Ln., Newport News, VA, 23602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay NICE.. Breakfast NO It was clean, staff friendly. The only thing is that a breakfast included a pack of oatmeal...Wow! How impersonal. We went out and bought breakfast to cook instead.
Business response:
Thank you for taking the time to share your experience. It is great to see you you enjoyed the cleanliness of your room and the friendliness of our staff, but please accept our apologies that our grab-and-go breakfast did not meet your expectations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Overnight, Just Right. We stayed here on our way down to Myrtle Beach. It was clean and comfortable. The price was right. The building and decor were a little dated but we were comfortable enough for one night. The staff was very friendly and helpful.
Business response:
Thank you for taking the time to share your experience. I am glad to see you valued our affordable rates and your comfortable stay at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Nice hotel but really bad amenities The hotel was relatively clean and nice. Two unfortunate remarks: The breakfast stuff was really bad - just granola bars and some packaged oatmeal. The gym was disgusting with old equipment and only three pieces of equipment. If either of those things are important to you, then look elsewhere. If you are just looking for a place to crash, this would be a good option.
Business response:
Thank you for your recent review of your stay. We truly appreciate your comments about the cleanliness of the hotel, as well as, our staff being polite; however, we are saddened to hear that our grab-and-go breakfast and exercise room didn’t exceed your expectations. To uphold our company's high standards, we are completely renovating our exercise room with all new equipment, towel rack, and water station. We also will forward your concerns about our breakfast to our corporate office. Thank you for your comments. Guest feedb... read more
Hotel nice and quiet. So far its nice hotel, i even stay 2 more days. The rooms are large size, full kitchen. They take care of you.
Business response:
Thank you for taking the time to share your experience. I am also pleased to see you room accommodation were suitable to your liking and that you valued the fully equipped kitchen in your room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great
Nice experience. Everyone was very accommodating and the value was very good for the price. Would definitely recommend for someone just needed a cheap please to stay for some time.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you would recommend our hotel based on the pleasant stay you had and the excellent customer service you received from our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue
How is Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue rated?
Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue has a 4.3 star rating with 653 reviews.
When is Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue open?
Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue is open now. It will close tomorrow at 12:00 a.m.