Extended Stay America Select Suites - Newport News - Oyster Point

Sherby 

on Expedia

a year ago

This was absolutely the most disgusting and horrible hotel that I’ve been to. They had roaches all around the hotel. In the room, the roaches would come out it was so disgusting and there were roaches in the fridge and the bathtub when I walked in. When I walked into my room, there was no toilet paper, and it smelled of cigarettes, even though I had a smoke-free room. If you’re going to stay at this hotel, I would recommend getting a disinfectant to clean everything. You would not believe how many roaches came out when I spr... read more

Angelica 

on Expedia

a year ago

The TV didn't work and the main office isn't open after dark. Air conditioner was really loud and they don't keep utensils or pots and pans but have a whole kitchen. Beds like the 100 dollar metal frames. 

Anonymous 

on Expedia

a year ago

Say noo I would not recommend staying here. The area is kind of “iffy” and the rooms are horrible. The water smells and there are transients all over the property. I ended Jo leaving in the middle mad be hunt because didn’t feel safe sleeping 

Anonymous 

on Expedia

a year ago

Never again My room had no refrigerator. Your pictures do not.reflect what was actually there. No ice machine.No coffee no vending. Nothing in kitchen I understand that there is a problem with theft but change your false advertisement Batteries in remote control held in with tape. No chair for computer desk 

Paul 

on Expedia

a year ago

No staff or check in after 11 PM This needs to be refunded. When I got to the hotel last night there was no front desk staff at all. I waited around for hours before giving up and going somewhere else. 

Julie Knight 

on Expedia

a year ago

It was not at all like what was online. Door was ajar and very old and smoky - filthy - we had already checked in, but we immediately left and went to a Marriott close by. I would take this site off of your listings. 

Kathy 

on Expedia

2 years ago

Old, smelly, room different than picture The room was nothing like the picture online. There was no coffee maker, no dishes, and worst of all no table and no chairs! I had to open the ironing board just to have a place to put my suitcase! The kitchen outlet was black where it had burned. The toilet seat was broken. The kitchen handle was just hanging on. The curtains were halfway off the rod. The crack in the door was large enough for bugs to come in. Very old and smelled terrible. I had to go buy air freshener just to be ab... read more