Extended Stay America Select Suites - Newport News - Oyster Point

Franklyn 

on Expedia

3 years ago

Save time and go somewhere else Out all of the traveling I’ve done and hotels I’ve stayed this is the worst trust me do not do not reserve here. You’ll be in the office room resolving problems then in your room. Smelly rooms, bad costumer service. They don’t give you room you reserved 

Aqeelah 

on Expedia

3 years ago

Roach infested 

Alexis 

on Expedia

3 years ago

Skip by this property if you can. The desk attendant had to go make sure the room was clean. She failed to tell us the nonsmoking room was actually smoked in upon returning from the room. Carpets were stained and was definitely not vacuumed in a long time. No cabinet doors in the kitchen. Toilet seat broken. Surfaces were not cleaned as well. Tough stay here. 

Anonymous 

on Expedia

3 years ago

The Heat unit did not cut on. No one was available at 2am when I got back to the room. The room ph didn’t work. They said maintenance didn’t come in until 9. I just left and headed back to home. 

Jamal 

on Expedia

4 years ago

Ok Last Minute choice The stay was nothing exceptional but the price was good. My complaint is the room was not clean like I expected. All lamp fixtues had dust and spiderwebs (spiders too) on them. Lots of roaches outside and around the building. Thankfully no roaches in the room except for 1 really small in the bathroom. Other than that the was fine. Parking was pretty full but usually space to park behind the building. Given the choice I would not stay again or recommend. 

Tina 

on Expedia

4 years ago

They gave us a key to an unclean room. Then they gave someone else our room key when we were in our “clean” room. Then we went out to eat and we’re locked out when we got back 

Anonymous 

on Expedia

4 years ago

Ghetto! Beware! I have stayed in other extended stays but nothing like this.. there are long term living guest there.. you can tell as they have their camping chairs and personal grills set up on the back side of the property close to their doors.. they would congregate in the hallways and stairs talking loud and slamming doors. No consideration for regular guest. It Seemed to be an attraction for the homeless folks.. Room was smelly a combination of cigarettes and just old and dingy smell. Pretty pricey for the type of envi... read more