Extended Stay America Select Suites - Newport News - Oyster Point

Anonymous 

on Expedia

2 years ago

Never again! We arrived late and immediately went to bed. Next morning we discovered that it was bot the accessible room with roll in dhower that we had reserved. the carpets were stained and the dedk chair was dirty. There was only one lsrge bath towel. When I spoke with management the bext morning she stated tt the rewuested room was not available and the Hotels.com did not specify our request to the hotel 

Kimberly 

on Expedia

2 years ago

Came for a wedding. I did not realize until I arrived that all of the rooms are accessed from the outside. The room was somewhat clean but everything in the room was cheap. The suitcase rack fell down, the bathroom towel rack fell off, the shower had the plug and metal piece missing to take a bath. The towels were barely more than rags. I was never approached but there were many people walking around that were rough-looking. When I first asked for more washcloths I was told to bring the dirty ones down to be replaced. When I... read more

ANNETTE 

on Expedia

3 years ago

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La Shawne 

on Expedia

3 years ago

This hotel was dirty and runned down. The bathroom floors was disgusting and had torn furniture. The absolute dirtiest hotel room i have ever been in and it had a big beetle the only thing the front desk staff where nice i will ever go back there. Nothing like the pictures