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Extended Stay America Select Suites - Ocala
- Hotels
- Ocala, FL
About this business
Location details
4120 NE Silver Springs Blvd, Ocala, FL, 34470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
I'm sorry to learn that you did not enjoy your stay with us.
Todo muy sucio,muchos vagabundo en la zona ,la habitación k nos asignaron hedias a animales y a cigarrillos,al final No hicimos el checking y nos dijeron k nos devolverían el dinero (una parte claro)pero nunca lo hicieron,un verdadero desastre,ese hotel no debería estar en su pagina.
Business response:
¡Oh no! Muchas gracias por hacernos saber. Esto no es en absoluto por lo que somos conocidos y me disculpo por lo desagradable. Esperamos que regrese para una estadía más fresca y limpia con nosotros.
Avoid it for all costs! I paid $180 for two nights on between Feb 15 and 17! Not cheap at all. Furry Sofa bed covered with dog hair and the mattress had very strong pee smell! Cockroaches and bed bugs are very normal here! We had to set the air conditioning at 60 degree in order to avoid the odor, otherwise the odor will kill you! Only two nights but I am still sick two weeks after the stay. The only upside was the staffs are nice and helpful.
Business response:
These are terrible experiences and I'm so sorry you did not enjoy the wonderful stay we intended for you. We will certainly use your feedback to help us improve and we wish you only the best in your future travels. Thank you for letting us know.
No thanks No coffee maker No shampoo Dirty towels
Business response:
It is difficult to read that we've disappointed you so much. We hope your future lodging experiences are truly wonderful ones.
There were cockroaches in the room. I killed at least one or two every day! I informed the lady at the front desk but she shrugged it off by simply stating that the pest control company comes regularly. I also observed another hotel guest overturn the cigarette urn by the front door and pick through to find half smoked cigarettes. The amazing thing was that no one bothered to clean it up for three days. One hotel staff person actually stepped over the mess while I was exiting the building. Lastly, there was a lot of marijuan... read more
Business response:
I'm very surprised to read your comments and apologize that you had such a disappointing stay. Thank you for sharing your feedback so we know how we came across during your visit with us.
Nothing at all bedbugs room this is not place for people leave
Business response:
Thank you for reviewing our hotel and bringing your suspected pest sightings to our attention. If you haven’t already, please alert the manager immediately. We follow a rigorous evaluation process so any problems can be addressed and keep us bug-free.
Will never go back, Other com. Want my business They could not come up with a light bulb for Two days, Soccer team in room above me practicing for forty five minutes said it was my problem.
Business response:
I'm so shocked to hear that you had such a delay for a light bulb change and that anyone on staff would say that disturbing noise was your problem. I apologize for these terrible experiences and thank you for your feedback.
Business response:
Thank you for rating our hotel. We’re so disappointed to see a 2-star rating and we hope you’ll stay with us again for a better experience.
The dirtiest hotel I have ever seen. Bathrooms were not clean, hair and dirt in the tub and sink, the toilet had urine and feces on the seat and the bowl wasn't clean. The mattress had urine stains in one room, and the other had blood stains on them. There were dead roaches and traps spread around. They obviously don't clean around the appliances because there was trash and dust buildup around the refrigerator. They used dryer sheets in the a/c units to try and cover up the smell. We also found other occupants belongings in ... read more
Business response:
Thank you for your review. We are so sorry to hear about the cleanliness of your room. In addition to friendly service, we are known for our super clean rooms so we are terribly sorry for disappointing you with a less than sparkling clean room.
Frequently asked questions about Extended Stay America Select Suites - Ocala
How is Extended Stay America Select Suites - Ocala rated?
Extended Stay America Select Suites - Ocala has a 2.7 star rating with 1,204 reviews.
When is Extended Stay America Select Suites - Ocala open?
Extended Stay America Select Suites - Ocala is open now. It will close tomorrow at 12:00 a.m.