This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Ocala
- Hotels
- Ocala, FL
About this business
Location details
4120 NE Silver Springs Blvd, Ocala, FL, 34470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice/not nice/only $50. You get what you pay for The outside appearance of the hotel fine. It’s a little underwhelming when you walk inside. I think this place is more of an extended stay type of hotel because there was a refrigerator (was clean) and two burner stove top (clean) and a microwave (clean). The bed was small and bouncy but clean sheets and pillow cases. The bathroom was clean and spacious but the room had roaches. Major turn off!
Business response:
Thank you for your comments. We do specialize in extended stays and like to think of our accommodations as a Simple stay. Our guests range from traveling nurses to insurance adjusters to construction crews to vacationing families. About the pest sighting, we take this very seriously and initiate swift action to be sure our property stays bug-free. We are distressed that you got such a bad impression of our hotel. Thank you for letting us know.
We chose this hotel because we were here to help my niece with her wedding in Solver Springs and wanted to be close to the venue. Upon walking into our non-smoking room on the 3rd floor...it smelled like Mexican food and stinky feet. We bought Febreeze and candles which helped while we were there, but when going out and coming back into the room, the smell was still there as strong as when we first walked in. The beds were lumpy and uncomfortable and not on the right frame so the mattress slid across it if you leaned against... read more
Business response:
I'm so sorry to hear about your very disappointing stay. Thank you for letting us know how we came across so we can address these things. We wish you the very best in your future travels.
This place was terrible there was no one to check us in we had to wait about an hour for someone to come down check us on it was late then the guy that checked us in kept talking about how he smoked his first joint at some beach well when we finally got checked in and we went to our room it was disturbing are bed look more like a futon the bed looked as iff someone laying on it the room smelled like rotten food the bathroom was so nasty we couldnt stay there we just left we couldnt even check out because the guy wouldnt come... read more
Business response:
We apologize for these challenges and frustrations and for the inconveniences they caused you. Best wishes in all your future travels.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
The front desk staff was cursing and was trying to fight a customer. I was waiting in the lobby for almost an hour before she came to the desk. My room was dirty and had roaches I couldn’t even shower and was scared to use the bathroom because of how nasty it was . I wouldn’t recommend anyone to this Unprofessional dirty place . The only good thing is I got a 15% Discount and that was only because I witness he Disruptive behavior.
Business response:
I'm so sorry to hear that you had an unsatisfying stay. What you've described is not at all the way we want guests to experience our hotel. Thank you for the feedback.
trash in room--blood on toilet ,bed un made--trash in basket-- lien used
The bathroom and kitchen were clean. Under the bed had not been vacuumed. I counted 6 cockroaches and took a pic of one to show the front desk clerk. There was a dead roach in the hallway by the next room. If I wasn't desperate for a room that night, I would have left. I am not able to upload the photo I took from here.
Business response:
Thank you for your comments. We take suspected pest sightings very seriously and initiate swift action to be sure our property stays bug-free. We are distressed that you got such a bad impression of our hotel. Thank you for letting us know.
Nice building. Inside was a fire alarm and no one on the front desk
Business response:
Thank you for reviewing our hotel. We apologize again for the fire alarm issues. We know what an inconvenience that can be.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Frequently asked questions about Extended Stay America Select Suites - Ocala
How is Extended Stay America Select Suites - Ocala rated?
Extended Stay America Select Suites - Ocala has a 2.7 star rating with 1,204 reviews.
When is Extended Stay America Select Suites - Ocala open?
Extended Stay America Select Suites - Ocala is open now. It will close tomorrow at 12:00 a.m.