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Extended Stay America Select Suites - Ogden
- Hotels
- West Haven, UT
About this business
Location details
2160 South 1200 West, West Haven, UT, 84401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled like cigarettes. Sheets had stains
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Not a great stay There was dog hair all over the bed and the bathroom was dirty
Business response:
Hello David. Please accept our sincerest apologies regarding the issues that you encountered with cleanliness. Our housekeeping team performs routine checklists to avoid these issues, and we can't apologize enough that this was not your experience. We will communicate with our team for proper action and resolve to avoid this for any of our future guests.
seemed to have a fair number of addicts around the front and back door and elevators. Loud screaming, banging against the walls at 11pm. Front desk is protected by a rollup security door, seems odd.
Business response:
We appreciate you taking the time to review your stay with us, William. We never want your time with us to include any feelings of uneasiness, and hate that your time was not the peaceful one that we intended for you. Thank you for allowing us to host you, and we wish you all the best in your future travels.
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Business response:
Thank you for taking the time to rate your stay with us, Tom. We are so sorry for any issues that led to the lower score and would love another chance to show you a better experience.
WoodSpring Review in Ogden The hotel offers extended stay amnemnities including a full size frig, mini stove & microwave at a reasonable price. Laundry services were available, but not all machines worked properly. WoodSprings is close proximinity to the Historic 25th Street, the Front Runner train & other public transportation services. Customer Service was good.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Hotel smells like smoke, dirty towels….fine to get some sleep but wouldn’t return
Business response:
Hello Debra. We appreciate your honest feedback and highlighting these concerning issues. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Everything was subpar. I expected more for the area
Business response:
Hello Ted. We appreciate you taking the time to review your stay, and apologize that we failed to exceed your expectations. We hope that your future travels are wonderful ones.
Avoid if possible Toilet flush mechanism was broken, didn't get fixed despite repeated calls. Thermostat on heater was way off. Have to fight through a crowd of smokers to get to front door. Poorly insulated against noise. The price was 15-20% higher than amenities and service provided
Business response:
Thank you for your review, Alan. Please accept our sincerest apologies regarding the issues that you experienced during your time with us. It disappoints us to see that you were left with this negative impression of our hotel. Each interaction we have with our guests give us the opportunity to improve in the areas that deserve attention. Your feedback will help us do just that. We are so sorry for any inconvenience that was caused and wish you all the best in your future travels.
The staff was nice and friendly We had to sign a paper stating we didn't have covid and then we walk into room that was dirty. We sprayed it with sanitizer. Had to scrub the table and chairs before we could eat. Top of fridge was dirty and so were the walls in the kitchen area. There was toothpaste on the bathroom wall. Couldn't get any local stations on the tv. Noisy between people laughing and yelling in the hall and outside and the elevator was next to the room. Also, no place to put luggage, had to set on floor. No kind ... read more
Business response:
Thank you for taking the time to rate your stay with us, Charles. We appreciate your honest and candid review, and can certainly understand your frustration regarding these issues. We hate to see that this impacted your time with us and will communicate with the proper channels in order to avoid these concerns with any of our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Ogden
How is Extended Stay America Select Suites - Ogden rated?
Extended Stay America Select Suites - Ogden has a 3.1 star rating with 1,432 reviews.
When is Extended Stay America Select Suites - Ogden open?
Extended Stay America Select Suites - Ogden is open now. It will close tomorrow at 12:00 a.m.