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Extended Stay America Select Suites - Oklahoma City - Bethany
- Hotels
- Oklahoma City, OK
About this business
Location details
3800 N. I-44 Service Road, Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so sorry to hear that you were not pleased with your stay.
Business response:
Thank you for rating our hotel. We are so sorry you were not pleased with your stay.
Horrible staff. Very Unorganized. I booked 7 days and paid in full at hotel. After receiving room 401, I did laundry (2hrs) came back and they moved another guest in my room! They gave me another room 214. Went to work the next morning, pulled double shift, came back to find another guest items in my room and all my personal items removed! Couldnt get refund cause manager didnt want to take my call since he left property for the night smh. Had to sleep in car that night after paying for week in full! Very unhappy
Business response:
We are sorry you had such a bad experience. Would you please contact the General Manager to discuss your array of issues more in detail? Please accept our apologies as we never want a guest to experience any unresolved issue.
Reservation was for two beds, was told they were out and given a one bed room. Told the front desk staff I had a confirmation for a two bed room. Was told that it’s the State fair and Expedia’s fault. Very poor service
Business response:
I'm terribly sorry your preferred room type was not available. There are so many reasons this can happen and we are sorry for disappointing you.
Business response:
We are sorry you did not enjoy your stay with us.
I thought the fact that a long list of rules which were just suitably consistent to rules given to people in correctional facilities and rehab programs or giving or given to guest pain guess of a hotel in the summer highlighted as a mockery or an insult towards certain guests
Business response:
Thank you for letting us know how our check-in process impacted you. We appreciate the feedback.
Showed up past their “check in” time and front desk would not let me in
Business response:
Thank you for your comments. I'm so sorry that you did not receive prompt assistance with an after-hours check-in. We are looking into what happened.
The lobby was dirty. Someone had spilled pizza before I got there and it was all over. The clerk went to clean it up after I mentioned it. I had no soap or shampoo in my room. This was s very disappointing hotel.
Business response:
We are so sorry we disappointed you. We work hard to make every guest's experience a great one and it truly is heartbreaking to know that we let you down.
I didn’t go into the hotel to judge. It was dark and dreary. A man was outside the entrance stumbling around. I was afraid to get out of my vehicle so I cancelled the stay.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Bethany
How is Extended Stay America Select Suites - Oklahoma City - Bethany rated?
Extended Stay America Select Suites - Oklahoma City - Bethany has a 3.3 star rating with 1,234 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Bethany open?
Extended Stay America Select Suites - Oklahoma City - Bethany is open now. It will close tomorrow at 12:00 a.m.