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Extended Stay America Select Suites - Oklahoma City - Bethany
- Hotels
- Oklahoma City, OK
About this business
Location details
3800 N. I-44 Service Road, Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
TV remote didn’t work and there was a roach spotted in the kitchen. the a/c broke. Multiple stains on the mattress. Don’t expect soap to be in your bathroom. Kinda underwhelming fo real. Cheap price though so, you take that into consideration.
Business response:
I'm so sorry to hear about all of these things that were disappointing to you during your stay with us, Brady. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests.
THIS HOTEL IS THE WORST HOTEL IVE EVER STAYED AT. I BOOKED A ROOM 3 TIMES LAST WEEK AND ALL 3 TIMES I GOT THERE AND THERE WAS NO SMOKING ROOMS AVAILABLE AND THEY COULDNT PUT ME IN A NON SMOKING ROOM BECAUSE I BOOKED THROUGH EXPEDIA. ALL 3 TIMRS I HAD TO CALL CUATONER SERVICE AND HAVE THEN CALL THE HOTEK AND SWITCH IT IN THE CONPITER. TOOK ME AB HOUR TO BOOK IN ALL 3TIMES AND TWICE THE HOTEL CHARGED ME FOR MY ROOM ON TOP OF EXOEDIA AND SAID THEY COULDNT REFUNS ME THAT I HAD TO CALL RXORDIA AND GET THW REFUND FROM YOY GUUS. TH... read more
Business response:
Oh no --- I’m so sorry a room was not available and that you had consistent issues with trying to book through us and Expedia. That was not the first impression we were aiming for and we are so disappointed to hear that you got a bad impression of our hotel before you even got to stay with us! I deeply apologize for the great inconvenience this caused you and for the bad impression it left you with. We strive to create a great guest experience and are sad to see that we fell short during your visit. We will use the feedback ... read more
Room smelled bad. Tv did not work. Too many unsavory people lurking on the property
Business response:
So sorry to hear about your experience with some unpleasant odors and we apologize for the inconvenience. We will use this feedback to improve on the areas mentioned above. Best wishes in all of your future travels.
I arrived at the property to find out there weren’t any rooms available. I called Expedia and the customer service was excellent. They worked it out for me to get into another room. There were roaches and the room and bathroom were filthy
Business response:
Oh no! We take suspected pest sightings very seriously and take swift action to be sure our property stays bug-free. Thank you for letting us know.
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
I paid nearly $500 for a near 2 week stay and was confronted on my 2nd day by Kevin about being in the room illegally. But before that was straightened out I began to be overwhelmed by cockroaches. This continued for 11 days. On that 11th night a cockroack was in the bed with me under the covers. I decided that i would stay no longer and i didnt. Something should be done about the infestation because they are taking peoples money to live with insects. Not good
Crap It was horrible , bad customer service . Waited 2 hours just to get into a room . People were smoking marijuana on the elevator, knocking on our doors late hours of the night . I was uncomfortable and very scared .
Business response:
Hello, Jaleesha We are sorry for your experience. Where you able to leave a message for the management? Specifics would really help with who was working that day, and you not feeling safe is not s good thing of course and I make sure that our place is a safe hotel. If you willing to try us again that would be great, and make sure you ask for the management.
Business response:
Oh no – we’re so disappointed to see a 1-star rating. We hope you’ll stay with us again for a better experience.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Bethany
How is Extended Stay America Select Suites - Oklahoma City - Bethany rated?
Extended Stay America Select Suites - Oklahoma City - Bethany has a 3.3 star rating with 1,234 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Bethany open?
Extended Stay America Select Suites - Oklahoma City - Bethany is open now. It will close tomorrow at 12:00 a.m.