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Extended Stay America Select Suites - Oklahoma City - Bethany
- Hotels
- Oklahoma City, OK
About this business
Location details
3800 N. I-44 Service Road, Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Its like a prision never stay at this hotel had blood spatter on the ceiling no ice machine only 2 devices allowed on wifi from ur room tiny bed. Smells bad and ect.................
Business response:
I'm so sorry you did not enjoy the wonderful stay we intended for you because of the issues with the Wi-Fi, unpleasant odors and overall cleanliness. We will certainly use your feedback to help us improve and we wish you only the best in your future travels. Thank you for letting us know.
Business response:
Oh no – we’re so disappointed to see a 1-star rating. We hope you’ll stay with us again for a better experience.
BE AWARE OF YOUR SURROUNDINGS We booked this hotel, looking for something inexpensive. We only needed to sleep there, as we were in town to spend time with family for the holiday. As soon as we got there and started the check-in process, we saw very shady clientele. We got to our room and there was someone in there, as our key worked but the flip lock/latch on the door was locked (so we could open the door and see in partially but could not enter). Went downstairs and got another room, as we had already paid so that was the ... read more
Business response:
On behalf of our entire staff we deeply apologize that you were left with such a disappointing experience during your short time with us. We know that safety is top priority for all of our guests and I am sorry that this was not something you felt and that there was also a problem with your room being occupied. Be assured that we will make sure that we address your issues with the property and revisit our standards and training to create a more exceptional stay for all of our future guests.
Clean room, but bare and noisy When I booked on Hotels.com, I chose my desired type of room. When I got there, that type of room was t available. I had to call in to cancel and re-reserve, after driving 12.5 hrs. Then key didn’t work. Room was clean. The TV didn’t work though, and the toilet didn’t flush. Neighbors were quite noisy and woke up at 3 am to screaming of sorts. Wasn’t sure if it was an animal or a person. Front desk gal was a peach and had great customer service. The rooms come with a kitchen, however there were... read more
Business response:
Thank you for taking the time to provide us with this valuable feedback. We can't apologize enough for the problems that you experienced with the room, toilet and TV. Also that there were unpleasant levels of noise. Our staff works at a very high level to give you not only a clean stay but one that feels like home. I am so sorry to hear that we fell short in this area during your time with us. Thank you for taking the time to let us know how we are doing and best wishes in all of your future travels.
Business response:
Thank you so much for taking the time to review your stay with us! We are so sorry to see that you did not enjoy your accommodations. Thank you for letting us know how we are doing!
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
Front desk personal are extremely rude! This property has drug addicts al around the hotel.
Business response:
Hello. We are extremely disappointed to hear about the issues that you experienced with our usually, friendly and helpful staff. This is in no way the experience that we intended for you and apologize for the inconvenience that this caused.
Our room was infested with roaches and the hallway on the 3rd floor stunk terribly
Business response:
Oh no! We take suspected pest sightings very seriously and take swift action to be sure our property stays bug-free. Thank you for letting us know!
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Bethany
How is Extended Stay America Select Suites - Oklahoma City - Bethany rated?
Extended Stay America Select Suites - Oklahoma City - Bethany has a 3.3 star rating with 1,234 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Bethany open?
Extended Stay America Select Suites - Oklahoma City - Bethany is open now. It will close tomorrow at 12:00 a.m.