This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Oklahoma City - Del City
- Hotels
- Del City, OK
About this business
Location details
3033 Tinker Diagonal, Del City, OK, 73115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
DONT STAY HERE It was horrible we booked for one week and we only stayed one day because it was so dirty and had bugs. We talked to the manager in the morning and he was so rude. He said we had 20min to leave hotel or he would call police. I still have not received no refund. Dont stay at this hotel.
Business response:
We appreciate your feedback regarding your experience at our hotel, Roxana. We hate to hear that you experienced issues with customer service, cleanliness and pest sighting issues. Our staff works diligently to improve the guest experience and we appreciate your feedback so that we can avoid these types of issues in the future.
Horrible guest service no one ever at desk
Business response:
Thank you for sharing the details of your stay. We are so disappointed to see that you experienced these issues during your time with us. We work diligently to provide a high-level of service and are so sorry that this is not what came across. Feedback like yours helps us improve in these areas so that we can avoid them in the future. We do hope that your future travels are wonderful.
This was the utmost worst experience ever. I plan on calling corporate headquarters ASAP. This hotel deserves the one star the have on reviews, if I were Expedia I would consider taking them off of my site.the staff is unprofessional working in pajama attire and not only that we waited 30 mins before being helped because no one was there. Fine whatever rough start, then during our stay the hotel was doing upgrades or maintenance which is fine but when they knock on your door at 7am to do the construction while your in the ro... read more
Business response:
Thank you for reviewing your time with us. We are extremely disappointed to learn that this was your experience. We pride ourselves in making sure that your stay feels like home and is full of hospitality. We are so sorry that this was not your experience and will make sure that we address your concerns with the team at the property. We also apologize that you may not have been aware of our refund policy prior to checking in. We hope that you have since been able to reach out to the property and speak to someone directly for... read more
Never again Sold my house and had to stay a week in a hotel which I chose Woodsprings ATB. I’m really not in the mood to give all the details except for the uncleanliness (urine on the floor by the toilet for just one example) and also the smell of raw sewage that filled my room particularly.
The hotel was suppose to clean every 2 weeks but didn’t
Business response:
Thank you for rating your stay. We hate to see the lower rating and are disappointed that we did not impress you, Donald. We wish you all the best in your future travels.
FRONT DESK STAFF IS HORRIABLE The front desk staff is the VERY WORST!! So Rude.
Business response:
Thank you for your review. We can't tell you how saddened we are to see that you experienced issues with customer service. This is an area that we are known for and can't apologize enough that this did not come across. We are so sorry for the negative impression that you were left with and can assure you that this will be addressed with our team at the property for immediate action. We appreciate you allowing us to host you and we wish you all the best in your future travels.
Stay Away!!! Filthy, poorly cared for property.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Sonya. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Not the best part of town! Not in the best part of town. We were first sent a room already occupied. Decided to part out front after going to the back side of the hotel and seeing a car on four blocks. In the morning we saw someone changing clothes after spending the night in the parking lot and then as we were leaving walked out of the front door to someone using the bathroom in the parking lot.
Business response:
Thank you for your candid review, Kay. We are absolutely shocked to hear of your concerning claims. Our super friendly and professional staff takes every precaution necessary to address these types of issues head on, and we sincerely apologize if this did not happen for you during your stay. We take the safety and comfort of all our guests extremely seriously and can assure you that we will address this at the property level for immediate action and resolve. Thank you so much for shedding a light on the areas that deserve ou... read more
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Del City
How is Extended Stay America Select Suites - Oklahoma City - Del City rated?
Extended Stay America Select Suites - Oklahoma City - Del City has a 3.2 star rating with 673 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Del City open?
Extended Stay America Select Suites - Oklahoma City - Del City is open now. It will close tomorrow at 12:00 a.m.