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Extended Stay America Select Suites - Oklahoma City - Norman
- Hotels
- Norman, OK
About this business
Location details
5401 Huettner Dr., Norman, OK, 73069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Won't use WoodSpring again Toilet didn't flush, TV didn't work, no dishes at all in the kitchen making it useless for a overnight stay, and they didn't even have a coffee pot.
Business response:
Thank you for sharing your experience with us, Elizabeth. We are so sorry that we failed to satisfy your expectations and apologize for the maintenance issues that you encountered. We will make sure that we forward these concerns to our upper management for further action and resolve.
Bath tub drain did not drain. Bed top blanket had dog hair and dirt all over it. Room smelled like wet dog. No amenities. No shampoo or anything. Room felt like a military barracks room. Seemed like most people staying there were actually living there. Always random people sitting outside of all doors
Business response:
Kurt we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
Dirty and smells really bad
Business response:
We apologize that you did not enjoy your stay at our hotel. We strive to provide a clean and comfortable stay for all of our guests and apologize this was not your experience. Thank you for your feedback and we wish you all the best in your travels.
The room smelled like cigarette smoke and the walls by the door and in the bathroom were dirty. And the bathroom floor was dirty also like it hadn’t been mopped in awhile. And there was NO COFFEE POT in the room or any where. Also the bed was horrible.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Jamie. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
The beds were futons. The towels given to us were stained. The restroom was dirty. I would not recommend to anyone.
Business response:
We apologize that you did not enjoy your stay with us, Angelica. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
Not good Was not friendly or clean
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Norman
How is Extended Stay America Select Suites - Oklahoma City - Norman rated?
Extended Stay America Select Suites - Oklahoma City - Norman has a 3.4 star rating with 1,026 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Norman open?
Extended Stay America Select Suites - Oklahoma City - Norman is open now. It will close tomorrow at 12:00 a.m.