Extended Stay America Select Suites - Oklahoma City - Norman

Anonymous 

on Expedia

6 years ago

I really liked the lack of carpet in the entire facility. The check in experience was poor at best, considering I waiting approximately 15 minutes for someone to even come to the front desk. Eventually I used the lobby phone to call for assistance. I was greeted with a "what do you want? I am helping someone else!". Needless to say...not exactly a warm welcome. 

Anonymous 

on Expedia

6 years ago

No, no, no!! Requested a nonsmoking room. Walked out of elevator to a wall of smoke smell. People were fighting. Sounded like domestic violence. Since fighting a sinus infection there was No Way I could stay in this room. Receptionist informed me there were no other rooms available, then refused to refund my credit card,even though she had just refunded the cost to family before me because they requested two beds and got a room with one. I am fighting the cost with my credit card company. They are supportive. I did not stay ... read more

Anonymous 

on Expedia

6 years ago

It was noisy. No amenities. The bed was hard, uncomfortable and it creaked when you moved. The sheets were scratchy, the comforter thin, and the hotel had limited office hours. 

Anonymous 

on Expedia

6 years ago

This was not what I expected at all. The staff was rude, no coffee machine in the rooms, the bed was super small and uncomfortable, the floors were sticky, no ice bucket or machine-even vending machines, the towels and bedding didn’t have a nice smell to them, I had to go buy some and use my own and the noise all throughout the night was ridiculous, it didn’t stop from the time I checked and left. I should’ve looked at the reviews before hand, never again will I stay at a place like this. It was cheap and now I see why, I wo... read more

Jose 

on Expedia

6 years ago

Not Woodsprings I never went. I was charged for a fsy i did not go and i planned to go for my bday but after the useless front desk said she had to talk to her boss who never called me back made me not even want to go there for my bday and get charged again. Bad place and service i will most definetly tell everyome i know Not to stay at your hotel. 

Anonymous 

on Expedia

6 years ago

Check-in was a nightmare. Waited 18 mins to check-in and after we found someone to help us we were questioned if we followed the rules to check-in (Dial 500 if no one was at the front desk) 

Anonymous 

on Expedia

6 years ago

I feel that it was just awful. All you can smell was cigarette"its a nonsmoking facility"... You have to pay to have it cleaned and get towels. The floors were dirty in the corners. It wasn't a good experience.