Extended Stay America Select Suites - Oklahoma City - Norman

Anonymous 

on Expedia

6 years ago

We were not aware the 3rd floor was a smoking floor. We were not told when we checked in. The staff was friendly but we are very sensitive to the smell so the stay was challenging. We would have preferred to be given an option. 

Ben 

on Expedia

6 years ago

Staff is kind of rude and couldn't get anyone to check us in for several minutes. When we came back to check in afterward, someone behind us in the line called some main corporate number and someone finally came and was pretty rude. Room cleanliness was fine, beds are small. It's close enough to OU's stadium if you're close to being out of options and don't want to pay a lot. 

Jess 

on Expedia

6 years ago

Calling this a hotel is laughable Front desk came around 9:30am on day of check out, beating on do doors to see if we were staying. We booked a one night stay, check out wasn't until 11. Beds were uncomfortable, you had to be ushered in and around the hotel because all interior doors are locked. Thought that was an indicator of a shady neighborhood. Absolutely would not stay again. 

Candi 

on Expedia

6 years ago

It took over 15 min to even get someone to come to the front desk to even get us checked in. The room was decent but you could tell i hadnt been cleaned. There was still a dirty sock by the air conditioner and ceumbs in the bed. 

Anonymous 

on Expedia

6 years ago

Not a happy camper Phone didn't work in room. Said they would fix never did. Then was told it would cost 33 cents a call mind you this was local calling but never fixed the 7 days I was there. Was also told I could only connect 1 device to wi fi any others would be a charge of 5.99. Nice check in but after that employees were rude and didn't speak even when spoken to. Not a happy camper with this location and I have stayed at 3 of their locations. 

Cerita 

on Expedia

7 years ago

Average This hotel is average by most standards, the bed is small and very worn. It was clean but smelled. The noise level of people arguing and kids and door slamming was terrible and the trains at least 4 that night was loud! 

PamelaDickson 

on Expedia

7 years ago

This place is so cheap to its guest that there are no comforts available. The floors are vinyl (carpet), no night lamp, 2 cheap towels that were very thin and even the remote control wouldn't work even after we were given a copied piece of paper that tells you how to reprogram the remote. I had to wait to get checked because it was supposed to be after hours (this was 6:00 on a Saturday evening) and had to dial on their house phone so as to let someone know I was there. This was a total of 20 minutes of waiting to get checke... read more

Jerimiah 

on Expedia

7 years ago

Won't return to this hotel.. Horrible, apparently we were put in a smoking room.. We do not smoke, the hallway smelled like an old bar. The bed was to hard to sleep on.