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Extended Stay America Select Suites - Oklahoma City - West
- Hotels
- Oklahoma City, OK
About this business
Location details
4300 W I 40 Service Rd, Oklahoma City, OK, 73108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not good. The first room they tried to give me wasn't clean. The 2nd room had a bug infestation.
Business response:
sorry about the experience you encountered at hour , hotel, feedback like this helps to better our hotel.
Business response:
sorry you felt like you should grade use so low.
Cockroaches Woke up to a giant cockroach on my nightstand. They switched me rooms and there were cockroach legs in the cupboards. Had to find a new hotel room for the same price but was only refunded for 4/7 days.
Business response:
So sorry for the bug issue you encountered, this kind of feed back helps us too grow and be better.
Business response:
sorry we didn't meet your standards
Hotel stay It was ok
Business response:
Thanks for the review, sorry we didn't wow you during your stay, if you give us another opportunity we will work harder for you to make your stay better.
Dog urine in the elevator, neighbors making unbearable noise until 2-3am, management unwilling to do anything about said neighbors but make us move. Spoken to like we were an inconvience. Tosha at the front desk was sweet and did all she could to help but the GM had a bad attitude and spoke to me in a very unprofessional manner. Don’t book for an extended period of time, you will not be refunded or credited if you check out early.
Business response:
So sorry about your bad experience, we strive for excellence, and we apparently fell short on your guest satisfaction, however its is our guest reviews that helps us to better future guest stays.
Business response:
Sorry we did not Wow you enough the give us a 5 on your previous stay.
Mangament very rude. Don't listen to customer. Bully attitude. My room was clean. Bout the only good thing about this place... Don't have to spend another penny here..
Business response:
I'm so sorry to hear that you did not enjoy our usual friendly, helpful service from the entire staff. We are so sorry we disappointed you and we will certainly use your feedback to help us improve. Thank you.
To many issues to list. Staff was friendly but just to much that went wrong
Business response:
thanks for your feedback, please allow us the opportunity to wow you next time.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - West
How is Extended Stay America Select Suites - Oklahoma City - West rated?
Extended Stay America Select Suites - Oklahoma City - West has a 3.4 star rating with 713 reviews.
When is Extended Stay America Select Suites - Oklahoma City - West open?
Extended Stay America Select Suites - Oklahoma City - West is open now. It will close tomorrow at 12:00 a.m.