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Extended Stay America Select Suites - Orlando - Airport
- Hotels
- Belle Isle, FL
About this business
Location details
1934 McCoy Road, Belle Isle, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don’t stay here
Business response:
Dear Kabir, Thank you for being our guest and for taking the time to review your experience. We are sorry to hear that your stay did not meet your expectations. Your feedback is important to us, and we apologize for any inconvenience you experienced. If you would like to discuss your concerns further or provide more details about your stay, please feel free to reach out to our management team. We value your feedback and hope to address your concerns and improve your experience in the future.Sincerely,Hotel Management
No word describes it. It's actually worst! This hotel has been the more disgusting place that I have ever been! Dirty , bad odors, roaches... you name it.
Business response:
Dear Raquel, We are genuinely sorry about your disappointing experience during your stay. Your feedback is deeply concerning, and we apologize for the cleanliness and odor issues you encountered. We take your comments seriously and are actively addressing them with our team to ensure our cleanliness standards improve. We understand your frustration and hope you will give us another chance to provide you with a much-improved experience. Your comfort and satisfaction are our top priorities, and we're committed to ensuring a be... read more
Bed bugs
Business response:
Dear Chris, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
They had roaches I had multiple bugs across the wall in the morning in the bathroom and the bedroom nasty not for $100 a night
Business response:
Dear Andrea, Thank you for sharing your concerns with us. We apologize for the unsatisfactory experience you had during your stay. Ensuring a clean and comfortable environment for our guests is our priority, and we regret that we fell short of meeting your expectations. Please know that we take reports of pests seriously and are actively addressing this issue with our team to ensure a more pleasant experience for our guests in the future. Your feedback is invaluable, and we hope to have the opportunity to regain your trust a... read more
The worst room I’ve ever stayed. I wanted to be near the airport for an early flight and I regret my decision. I’ve stayed in cheap hotels before but they were at least clean. This was dirty. The room smelled bad. I saw mold. I was too tired to complain and ask for another room. I’m happy I only stayed here for a few hours.
Business response:
Dear Anelise, Thank you for sharing your feedback with us. We apologize for the disappointing experience you had during your recent stay. Cleanliness and guest comfort are our top priorities, and we regret that we fell short of providing you with a satisfactory room. Your concerns will be addressed with our housekeeping team to ensure this does not happen again. We appreciate your understanding and hope to have another opportunity to exceed your expectations in the future.Sincerely,Hotel Management
Room was very worn and not kept up. The chair in the room had rips everywhere, the door to the bathroom had a whole and the shower leaked on the floor. Very disappointed.
Business response:
Dear Richard, Thank you for taking the time to share your experience with us. We apologize for the issues you encountered during your stay. Please know that guest comfort and satisfaction are our top priorities, and we are sorry that we fell short of your expectations. Your feedback will be shared with our maintenance team to address the issues you mentioned. We hope you will give us another opportunity to provide you with a more pleasant stay in the future.Sincerely,Hotel Management
You get what you pay for. We had to wait 15 minutes in the lobby before anyone showed up to check us in. That person was in training and had to call another person down to complete the check in process. We then got to our room to discover absolutely no pots, pans, dishes or silverware in the kitchenette. The only toiletry provided was a single bar of soap. More was available at the desk upon request. Finally, the appliances and furniture were quite old and maid service is only offered every 2 weeks. We only had to spend a ha... read more
Very smelly hallways that was over powering and permeated into the room. Room walls were gross. It was a place to sleep for a few days, but I wish I went somewhere else.
Business response:
Dear Scott, We apologize for the discomfort you experienced during your stay. Your feedback regarding the smell in the hallways and the condition of the room is concerning and does not meet our standards. Please accept our sincere apologies for any inconvenience caused. We are actively addressing these issues with our housekeeping and maintenance teams to ensure improvements are made. We understand your disappointment and regret that we fell short of your expectations. We appreciate your understanding and hope you will consi... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - Airport
How is Extended Stay America Select Suites - Orlando - Airport rated?
Extended Stay America Select Suites - Orlando - Airport has a 3.3 star rating with 1,599 reviews.
When is Extended Stay America Select Suites - Orlando - Airport open?
Extended Stay America Select Suites - Orlando - Airport is open now. It will close tomorrow at 12:00 a.m.