This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Orlando - South
- Hotels
- Orlando, FL
About this business
Location details
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didnt like anything about this property or my stay here. I do know that i will never stay here again or recommend anyone else to stay at this establishment.
Business response:
We apologize that you did not enjoy your stay at out hotel. We strive to provide a clean and comfortable stay for all of our guests and apologize this was not your experience. Thank you for your feedback and we wish you all the best in your travels.
Business response:
Thank you for taking the time to review your recent stay at our hotel. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
I arrived and the front desk was closed. It took me more than 30 minutes to get connected to somebody, then that person had to contact the staff on site to help me check in.
Business response:
Thank you for your review and comments. We are terribly sorry that your stay did not satisfy your expectations, and that we may have fallen short in delivering an exceptional experience. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
I didn’t stay at wood springs suites I am very angrily writing today because I had been charged (again) as if I had stayed there. I should not have been charged especially since I chose to pay at property and there were no additional fees or anything that insists that if I do not check in I will not be charged. I’m really upset at this money hungry attempt to invade my wallet. Why am I being charged? If I haven’t checked in and I decided not to stay there and I notified the hotel why has my account been defiled?
Business response:
We are so sorry that you did not enjoy your time with us. We also understand your frustration over the charge and encourage you to discuss it with the property for proper assistance. We are so sorry for any issues that this has presented, and look forward to it being resolved. Thank you for taking the time to review your stay and we wish you all the best in your future travels.
Was very dirty and had roaches
Business response:
Thank you for your review. We can't tell you how disappointed we are to see that you experienced these issues and apologize for the impact that they had on your stay. We take cleanliness very seriously and we can assure you that we will address these concerns with our housekeeping and front desk team. We are so sorry that we failed to satisfy your expectations and hope that all your future travels are wonderful ones.
there were roached coming out the wall.
Business response:
Oh no! We are so disappointed to read that there were possible pest sightings! We take these reports very seriously and will make sure that we forward this to our pest control provider to prevent these issues in the future.
Business response:
Thank you for your rating, Brian. We are so disappointed to see the low rating and apologize for any issues that you had that led to the low score. We will use this as an opportunity to improve.
I book for a week 2 days i was out unsafe it was some foo just parked in the parking lot picking i fight with my husband while walking our dog dog poop everywhere the manager Juan didn't want to approve a refund but thank God expedia work extra hard to get our refund back and theres roaches some of the residents their our nice but like i said its a trap house be very careful
Business response:
Thank you for your review. We are so sorry that you were not impressed with your overall stay due to any feelings of uneasiness and issues with overall cleanliness. We work hard to ensure that all our guests leave happy, and we are disappointed to hear that this was not your experience. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Orlando - South
How is Extended Stay America Select Suites - Orlando - South rated?
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 888 reviews.
When is Extended Stay America Select Suites - Orlando - South open?
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.