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Extended Stay America Select Suites - Orlando - South
- Hotels
- Orlando, FL
About this business
Location details
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place needs to have a new supervisor that do he/her work with care…
El cuarto estaba lleno de cucarachas, una asquerosidad increíble.
We were assigned the wrong room and walked on somebody else’s space. Then assigned to another room to only be infested with roaches. Horrible experience.
Business response:
Thank you for providing us with such essential feedback that will help us improve, Diana. We hate to see that we fell short in delivering the high-quality of service that so many of our guests have grown to love. Your review highlights the areas that we can improve upon and we will make sure that we do just. Best wishes in your future travels.
I felt like I was in a low budget dorm room. Walls were banged up, bed was on a cheap metal frame. Only thing supplied was hand soap so bring your own shampoo.
Business response:
We apologize that you did not enjoy your stay at our hotel. We strive to provide a clean and comfortable stay for all of our guests and apologize this was not your experience. Thank you for your feedback and we wish you all the best in your travels.
This place was horrible. Bed bugs and roaches. I had to take my luggage to the car. I couldn’t leave my things in the room. Room was cover in pet hair. I couldn’t walk around in socks. My socks was covered in pet hair. I couldn’t even eat a meal in the room. Room was cold couldn’t access the heat available. No het was available. On the last night notice bed bugs. No management was available to address the issues.
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Precious. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Hotel review Staff unhelpful indifferent, and rude. Sink plugged, black hair & dirt on bedspread, pillows uncomfortable. Staff refused to provide additional pillows. Medical condition requires proper neck support, so I suffered the next 2 days. During check in (which had to be called on lobby phone before they came & opened the office) my wife needed to use the restroom, but staff refused to open lobby restroom saying it wasn’t a public restroom, and we’d have to use our 3rd floor room. Both of us had to use the parking lot ... read more
Business response:
Hello Mike. We appreciate your honest feedback and highlighting these concerning issues. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
There are so many cockroaches in the room.
Business response:
Thank you for allowing us to host you. We are so terribly sorry to hear that this was your experience with us. We can assure you that we will address this promptly with our team for immediate action and resolve.
Frequently asked questions about Extended Stay America Select Suites - Orlando - South
How is Extended Stay America Select Suites - Orlando - South rated?
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 848 reviews.
When is Extended Stay America Select Suites - Orlando - South open?
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.