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Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smelly! The staff was great and the hotel was very cheap and close to where we were headed the following day. I would not recommend this hotel for an extended stay. The room had a HEAVY smell of cigarettes, the carpet was damp, and all the amenities were extremely outdated. I would only recommend for someone who is just stopping in for a late night on a road trip.
Business response:
I appreciate you taking the time to write a review of your experience with us. The room conditions you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will be making sure our rooms are thoroughly cleaned and inspected to our company’s high standards prior to guest arrivals. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Bad experience! Careful about late bookings! Dirty pillows. Toilet and showel were clogged.Missing closet door. Broken shelves. ROOMS AND HALLS HAD SMOKE SMELL , EVEN THOUGH THE HOTEL WAS 100% SMOKE FREE. The front desk told us that they would fix it with "febreeze".We and two other guests had the room key ramdomly deactivated. They said is a standard procedure. :(
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the cleanliness and maintenance issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. I appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Don't stay here..... This place was such a disappointment! It's a dive, we got put on the bottom floor because we had dogs. We were so upset that the hotels.com pet disclaimer said "$25 per accommodation per pet" and the actual hotel upon checkin said oh it's "per dog, per day". We were so misled! We won't ever stay at this hotel again. The pool was closed and looked nasty, the room was so old and things were breaking and the room stunk so bad. The sink was painted white in the basin and it was apparently chopping off. Who p... read more
não vale a pena fiquei com minha família por 10 dias e não fizeram a limpeza do quarto nenhuma vez. tínhamos que ir até a recepção para troca de toalhas . café da manhã era somente café, e uns muffs na verdade não existia café da manhã . parece realmente lugar para trabalhadores temporários , não recomendo e não voltarei a este hotel .
They did not have stuff the provide in the website
Might sray again Bed was very poor quality
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you did not have a comfortable experience. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Disappointed I have stayed at other Extended Stay hotels but my stay has been a lot more enjoyable and convenient than in this occasion. Leaves a lot to be desired from this experience.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you were unsatisfied with your stay. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Undvik Extended Stay America Ojojoj, Vilken miss i bokningen! Detta hotell bör undvikas
non vale neanche pezzo cosi basso Camera sporca puzzolente, posto isolato colazione inesistente... 3 tipi di cafe that's it...camera nn viene pulita tutti I giorni lenzuola nn comment e asciugamani forse puliti ma sporchi
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 3.2 star rating with 2,492 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.