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Extended Stay America Select Suites - Phoenix - North
- Hotels
- Phoenix, AZ
About this business
Location details
8808 N Black Canyon Hwy, Phoenix, AZ, 85051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This location was full drug addicts and blood was splattered on our bathroom door
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Bad smell of cigarette I would not stay there again...very strong smell of cigarette, hotel gathering toward long term guests or residents with all kind of people....but the price is cheap, around 60 went we stay but not worthed even at that price. Find an another place!!
Business response:
Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing to stay with us.
Room was dirty! Checked into a dirty room and when we tried to get help some guy in basketball shorts who supposedly worked there, said he can’t do anything about it because his keys were locked in the office. And trying to get ahold of a manager to get this resolved is ridiculously impossible!!!! Don’t waste your money here for a cheap hotel!
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.
Please condemn this establishment Bedbug infestation. I’m bitten all over from a single night stay there.
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Frightening experience The hotel didn't look too bad from the outside, but once my daughter and I walked into the lobby, it was small and dingy and closed! Eventually the clerk came and opened up very apologetic as she was sorting out a room for another guest. You could tell then by looking at the people walking in and out and the general appearance that this was not a place for my daughter and I! It seemed to be a place for extended stays. I asked the clerk if we were safe at this hotel, she replied absolutely it was safe, ... read more
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Not a good experience The whole building smells like cigarette. Half of the lights from our room were out.
Business response:
I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.
Dirty rooms no sleep The rates were great. The cleanliness was horrible trash binder under sink and the bedding wasn't changed bathroom sink filthy .
Business response:
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
DO NOT STAY HERE. At checkin, there was a couple fist fighting in their room and it was brought into the parking lot. Siringes were found in the elevator. Our room was broken into while we there - the night manager David told us to NOT call the police and was completely useless. Save your money and go someplace else. The hotel itself is fine and clean, but the people staying st the hotel are shady.
Business response:
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
Awful wood Honestly i’ve Never ever seen a front desk person like the one he checked me in. He has no clue how to deal with a human being. He is a real bad example for the hotel.
Business response:
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - North
How is Extended Stay America Select Suites - Phoenix - North rated?
Extended Stay America Select Suites - Phoenix - North has a 3.3 star rating with 2,025 reviews.
When is Extended Stay America Select Suites - Phoenix - North open?
Extended Stay America Select Suites - Phoenix - North is open now. It will close tomorrow at 12:00 a.m.