Extended Stay America Select Suites - Phoenix - North

Paris 

on Expedia

8 years ago

Just Say NOOOOOO! At check in we were presented with a dirty room with blood spatter in the bathroom and dirty refrigerator and unclean sheets. I asked for room to be cleaned and was told there was no housekeeping on staff at 5 pm. the man at the front desk offered me three other rooms in worse condition than the first. We immediately checked back out. 

Anonymous 

on Expedia

8 years ago

ENTER AT YOUR OWN RISK THIS PLACE IS A "CRACK" HOTEL ---DONT GO THERE GUNSHOT AND 4:30 AM WITH SOMEONE SAYING THEY WERE GOING TO STAB SOMEONE ----THEY ACCUSED OUR SON ----WE LEFT AT 6AM THEY SAID THE DESK SAID WOULD GIVE OUR MONEY BACK FOR FOUR REMAINING DAYS AND THEN WHEN TRIED TO GET BACK THE HOTEL REFUSED 

Nicol 

on Expedia

8 years ago

Bad hotel experience Awful stay room with out AC in 112 degree weather hotel wouldnt comp us a night for the days we went with out AC working right or even change us rooms. Front desk was rude and threatened to kick us out on night for the rooms next door banging and stomping like really customer service sucked awful bad experience would never stay here again. 

Anonymous 

on Expedia

8 years ago

One word: TERRIBLE!!!!!! 

wood spring suites 

on Expedia

8 years ago

bad no good the cleaner is nasty and bad 

Amy 

on Expedia

8 years ago

This place is not safe for children Bunch of tweaked out people creeping in the parking lot all through the night 

Michelle 

on Expedia

8 years ago

Horrible!!! Felt like I was in the projects.....transients everywhere. Asked for a non-smoking room, only had smoking available when we checked in. Not a safe area, no lobby per se, and the front desk didn't even open until check in at 3:00. We stayed one night and checked out even though we had already payed for 3 nights. No refund of course which we expected. 

Anonymous 

on Expedia

8 years ago

Dirty