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Extended Stay America Select Suites - Phoenix - West
- Hotels
- Phoenix, AZ
About this business
Location details
1360 N 43rd Ave, Phoenix, AZ, 85009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I don’t recommend this location due to heavy traffic it looks like homeless individuals and drug related issues is going on at this location neighbors were fighting dogs were barking I had a unpleasant stay at this location I saw I saw a group of people in young lady doing hookah right in front of the door
Business response:
We appreciate you taking the time to share your experience with us, Deetra. We sincerely apologize that your stay was not the exceptional one that we intended for you. Your safety is always top priority and we apologize for any uneasiness that you felt during your time with us. We will communicate these concerns with our team so we can improve in these areas for all our future guests. Best wishes in your future travels.
I arranged for this room for my son. They charged his card for the stay even though I was charged by hotels.com
Business response:
Hello James. Thank you for sharing these details of your stay with us. We are so sorry for any billing issues that you encountered. We hope that you were able to resolve the with the hotel, and if not, please do not hesitate to give us call so we can further assist.
I LIKED. NOTHING ABOUT THIS HOTEL.. IT IS GHETTO AS HELL SMH
Business response:
Thank you for rating your stay. We hate to see the lower rating and are disappointed that we did not impress you. We wish you all the best in your future travels.
Poor choice for a hotel stayed one night of 9 day reservation, only because of the time of night
Business response:
Thank you for your review. We are disappointed to see that you did not enjoy your time with us, and apologize for any inconvenience that you experienced during your time with us. Thank you for allowing us to host you and we wish you all the best in your future travels.
Ull be unha0ppy Rude amd loud
Business response:
Thank you for your review. We are terribly sorry to see that you did not enjoy your time with us, Andy. We hope you give us another opportunity to show you a much better experience the next time you are in the area.
I don’t recommend this hotel Hacer el check in después de las 10:00pm es tardado. Ya que cierran el lobby y se tiene que hablar por teléfono y esperar a que lleguen para abrirlo. Las instalaciones muy viejas y descuidadas. Le hace falta mucho mantenimiento!!!. La regadera del baño no cerraba por completo y estuvo goteando toda la noche y mucho. Lo único “bueno” es que solo nos quedamos una noche. NUNCA volveré a reservar en este hotel. NO lo recomiendo. I don’t recommend this hotel.
Business response:
We are so sorry for the long wait time that you experienced when trying to reach the front desk. We know that your time is valuable, and efficiency is paramount while traveling and we cannot apologize enough for the delays you encountered, as well as the maintenance issues, Hector. As a valued guest we appreciate you bringing this to our attention so that we can address this with the front desk team to avoid these issues in the future. We hope that your future travels are wonderful ones.
Too many drunjs in the parking lot. Bed is too small for a couple also
Business response:
Thank you for your review. Please accept our sincerest apologies for the issues that you experienced during your time with us. It disappoints us to see that you were left with this negative impression of our hotel. Each interaction we have with our guests give us the opportunity to improve in the areas that deserve attention. Your feedback will help us do just that. We are so sorry for any inconvenience that was caused and wish you all the best in your future travels.
Business response:
Thank you for taking time to review our hotel, Jamie. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel and we hope that your future travels are wonderful ones.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - West
How is Extended Stay America Select Suites - Phoenix - West rated?
Extended Stay America Select Suites - Phoenix - West has a 2.9 star rating with 979 reviews.
When is Extended Stay America Select Suites - Phoenix - West open?
Extended Stay America Select Suites - Phoenix - West is open now. It will close tomorrow at 12:00 a.m.