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Extended Stay America Select Suites - Phoenix - West
- Hotels
- Phoenix, AZ
About this business
Location details
1360 N 43rd Ave, Phoenix, AZ, 85009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
vacation disnt
Hotel receptionist gave me an unclean room. When I let her know she gave me another room. The key for that room did not open. I go back down to let her know and she was gone! I had no room. This was a terrible experience.
horrible hotel the room was dirty, the sheets had stains, the pillows had stains, the front lobby was not welcoming and the attendant was not very helpful. overall we arrived and we just left and checked into another hotel because this hotel was so dirty. we lost our money but was not going to stay here.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Hey MR. do you got time.? toot toot hey beep beep. I was not satisfied with my stay at this hotel. there were prostitutes hanging around in the back of the facility with their pimp Daddy, as you come in the hallway it smell like roach spray and cigarettes, the floors where filthy, trash in the elevator. The staff was nice, no one came to clean the room at all while we stayed there. We felt very unsafe. Warning DO NOT Stay here!!!!
Business response:
I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.
Slummin it Obvious Maintenance issues, AC was loud, furniture was sparse, hard chairs very uncomfortable, front door as in one door only one provided, kind of hassle with luggage, lots of culture in the area, dirty parking lot, pit bull owners in the halls a lot, my kids had surgery previously cause of pit bulls.
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
I CHOSE IT FOR STRATEGIC LOCATION. THE HOTEL IS BARELY ADEQUATE.
Business response:
I'm sorry you did not enjoy your stay with us.
Never go here It was horrible service desk was closed at 945pm had to call on a phone in lobby the guy was asleep and took 30 min to come check us in..... then the tub doesn't drain, it had a full size bed in room and frame was broke. Very dirty and no soap
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.
Business response:
I'm sorry you did not enjoy your stay with us.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - West
How is Extended Stay America Select Suites - Phoenix - West rated?
Extended Stay America Select Suites - Phoenix - West has a 2.9 star rating with 979 reviews.
When is Extended Stay America Select Suites - Phoenix - West open?
Extended Stay America Select Suites - Phoenix - West is open now. It will close tomorrow at 12:00 a.m.