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Extended Stay America Select Suites - Richmond - Innsbrook
- Hotels
- Glen Allen, VA
About this business
Location details
10060 W. Broad St., Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management
Nice big room for family of 6 We booked two full and a pull out couch for our family and had plenty of room. The room had recently been remodeled except for the kitchen. It was a nice stay and suited our needs perfectly.
Business response:
Thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know you had an excellent stay and that were impressed with the spaciousness of your well-appointed room. Thank you for being our guest, and we look forward to hosting you on a future date. Sincerely, Hotel Management
Front desk personel , best part of hotel experience ! House keeping ( not up to par ) ! Old fixtures, ie... chairs, tv's, appliances etc ... grounds need attention !
Business response:
John, thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our offerings were to your satisfaction. However, we are sorry we fell short of your expectations for a perfect stay. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
GREAT PLEACE TO STAY Everything was awesom
Business response:
Wayneka, thanks for sharing your wonderful review about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways, and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Jorge, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Economic stay I only needed an one-night stay during my short but busy trip (a bed and a shower was all I needed). So the qualities I was looking for were the location, price, safety, and cleanses. The hotel met them all. The facilities are older and dated looking, but the bedding is clean. There is a little kitchen area in my room with a microwave and a fridge, but no coffee makers. The TV is small and does not have nice pictures. Breakfast was included, but very very simple (coffee, tea, muffins, and oat meals). The AC/Hea... read more
Business response:
We appreciate you for choosing us. It feels good to know you had an overall pleasant stay and that you liked our convenient location and the affordable price. However, we are sorry as we couldn’t meet your expectations for a stellar stay. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Weekend Stay The two guys at the front desk were awesome! Super friendly and their attitude/patience towards everyone was amazing! They helped us with every request we had. Very much appreciated! Thank you guys!
Business response:
Ankur, thank you for choosing Extended Stay America for your weekend stay. We are delighted to read you had a great time with us and that you were impressed with the excellent service provided by our front desk team. We will be sure to share your compliments with our team. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Rosetta, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - Innsbrook
How is Extended Stay America Select Suites - Richmond - Innsbrook rated?
Extended Stay America Select Suites - Richmond - Innsbrook has a 4.4 star rating with 864 reviews.
When is Extended Stay America Select Suites - Richmond - Innsbrook open?
Extended Stay America Select Suites - Richmond - Innsbrook is open now. It will close tomorrow at 12:00 a.m.