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Extended Stay America Select Suites - Richmond - Innsbrook
- Hotels
- Glen Allen, VA
About this business
Location details
10060 W. Broad St., Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should have had this time. Sincerely, Hotel Management
Everyone was super nice and helpful. The manager personally went up to the room and rema
Business response:
Thanks for reviewing your stay and for the feedback. We are pleased to know you received an excellent customer service from our staff and that you were satisfied with everything we offer. Your praises have been shared with the entire team for exceeding your expectations. It was a pleasure having you as our guest, and we would love to welcome you back to Extended Stay America. Sincerely, Hotel Management
Stay was good Good spot
Business response:
Thank you for your kind review and letting us know your stay at Extended Stay America was pleasant. Thanks again for being our guest, and we hope you will allow us to be of your service again in the future. Sincerely, Hotel Management
Kudos: I had loud kids there and received no complains from management or any guests as far as I know. Walls are thick. Lame: Dirty dishes in the dishwasher when I got there. No coffee maker in the room, which was weird for an Extended Stay America. Rate was good for the room size. I'd stay there again.
Business response:
Clint, thank you for being our guest. We are happy you liked the value we offer and that you had an overall pleasant stay. However, we are sorry we missed meeting your expectations and regret the inconvenience caused. All of us at Extended Stay America would love to serve you again soon. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management
Nice big room for family of 6 We booked two full and a pull out couch for our family and had plenty of room. The room had recently been remodeled except for the kitchen. It was a nice stay and suited our needs perfectly.
Business response:
Thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know you had an excellent stay and that were impressed with the spaciousness of your well-appointed room. Thank you for being our guest, and we look forward to hosting you on a future date. Sincerely, Hotel Management
Front desk personel , best part of hotel experience ! House keeping ( not up to par ) ! Old fixtures, ie... chairs, tv's, appliances etc ... grounds need attention !
Business response:
John, thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our offerings were to your satisfaction. However, we are sorry we fell short of your expectations for a perfect stay. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
GREAT PLEACE TO STAY Everything was awesom
Business response:
Wayneka, thanks for sharing your wonderful review about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways, and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Jorge, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - Innsbrook
How is Extended Stay America Select Suites - Richmond - Innsbrook rated?
Extended Stay America Select Suites - Richmond - Innsbrook has a 4.4 star rating with 808 reviews.
When is Extended Stay America Select Suites - Richmond - Innsbrook open?
Extended Stay America Select Suites - Richmond - Innsbrook is open now. It will close tomorrow at 12:00 a.m.