Extended Stay America Select Suites - Richmond - West End - I-64

Ray 

on Expedia

4 years ago

During my stay, the toilet started to continuously run, maintenance never even came to look at it. The bathroom has mildew built up along the shower tile. While I was gone, someone entered my apartment and the door was left open until almost midnight. Needless to say, I was rather disappointed. 

Hannah 

on Expedia

4 years ago

checked into a room that was CLEARLY half a** cleaned in the middle of a PANDEMIC. while sanitizing it (as i always do, even before COVID) there were items still in the freezer, the microwave was disgusting, there was hair left in & around the tub, & the hygiene bottles they placed were literally empty 😐 the nice healthy ROACH the size of my pinky crawling out from behind the bathroom mirror topped the cake thou. he’s been around a while. i will never be back. 

Anonymous 

on Expedia

4 years ago

Affordable, no place for a family The place was slammed packed. Parking was difficult to find. The door was jammed and difficult to open. It was relatively small in the room. Nights were loud and rowdy. The room adjacent to us kept us up in the AM hours. They decided to bang and beat down the door at 2am. I almost called the police thinking someone was breaking it. It was constant arguing. I left one night early and was refunded, but still awaiting the refund. There were 2 police cars called to another building, so needless ... read more

Karen 

on Expedia

4 years ago

Horrible The people next room keep fighting very loud, 24 hours. Is not an exaggeration. I ask the front desk for a room change on Friday morning and they refused to give me a different room. I had to hear the domestic confrontation next door for another night. Garbage is on their hallways. Do not recommend 

RICHARD 

on Expedia

4 years ago

Not good, sketchy guests OK, here is the deal. I needed somewhere fast to put my head down for a few days. The hotel is a nice part of town however the clientele is not good. A mixture of what seemed like section 8 and prostitutes. At 2.30 in the morning there were 7 year old kids running around the parking lot screaming and playing. Room itself was ok. However numerous maintenance issues as shown in the pics I have attached. TV didnt work well, exposed wires and broken oulet covers in living space. Bathroom, toilet roll hol... read more