Extended Stay America Select Suites - Richmond - West End - I-64

Anonymous 

on Expedia

3 years ago

Smelly, filthy, and disgusting property. I was travelling with a high school group and all others except me got refunds and booked at other hotels. This place was filthy and was obviously being used as long term housing for the disadvantaged. There was rotting garbage under my stairway. The floors in my room left my feet black. There were stains in the carpet. I checked the bedding for bedbugs and saw none but I am still doing the bedbug disinfectant routine on all my luggage now that I am home. I have never seen a car on ja... read more

Anonymous 

on Expedia

4 years ago

Horrible I would never stay at this hotel ever again the staff is very rude. The rooms was dirty and smelled like mold and mildew. I had no shower curtain no wash clothes and no towels only hand towels. It was hair and stains on my sheets and the bathroom was filthy especially the tub I wouldn’t recommend this whole in the wall to anyone 

Angela 

on Expedia

4 years ago

Don’t do it The outside looked nice but inside was a different story. The sheets were stained, had hairs all over, and comforter had cigarette burns. The room had dirt all on the floor. I took a shower and the bottom of my feet were black after. There was no hot water in the shower. There were also bugs crawling on the walls. I would not recommend this hotel. 

Yvette 

on Expedia

4 years ago

Customer horrible No one at desk Room smelled Horrible horrible horrible