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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stopped there for one night. Nice clean room but too noisy refrigerator and thermal unit. The room close to ours has a dog inside that was barking Everytime someone was passing on the aisle. Pillows were too soft or too hard. Had a bad sleep due to those. Good logistic position for activities downtown in Rockford.
Business response:
We appreciate your stay and that you took the time to leave feedback. It’ nice to read about the enjoyable aspects of your visit. Having said that, we apologize for the difficulties you experienced. We have discussed your review with our team to make necessary corrections. We value your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Clean, inexpensive, a great overnight rest stop Our room was clean and ready for us. It was late but the staff made sure we had everything we needed and helped us order food. We needed to extend the checkout time and was not a problem.
Business response:
John, it was our pleasure to serve you at Extended Stay America. We are committed to ensuring an excellent experience for each guest, and we thank you for letting us know we were successful. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
functional I needed a quiet room with a bed and a shower, near the highway. That's what I got. The grab and go snacks in the a.m. aren't much to write about, but if you're on the go like I was they do the trick. Staff was very friendly and the room was clean. The free WiFi isn't much.I used my hot spot instead. The biggest thing really is the room is functional.
Business response:
Anthony, thank you for choosing to stay at Extended Stay America. We are happy to know you had a restful night’s sleep and were satisfied with most aspects we offer. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management
Nice staff room much bigger than I expected. Very clean. Great place to stay
Business response:
Lola, thank you for providing us with your feedback. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
A good stop We needed a place to stay as we traveled home from a wedding. The day prior to traveling I called the hotel to confirm the reservation. While talking to Jennifer(?) I learned that kitchen dishes/utensils would not be in the room unless requested. I did so and she said she would ensure they were there. Upon arrival and check in the desk person (whose name I don't recall) was aware of the request and said the dishes/utensils should be in the room, but if not she would ensure we had them. They utensil were in the ro... read more
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you were pleased with the exceptional service from our staff and liked the kitchenette in your room. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good Value The hotel was clean, comfortable, and quite. I like the fact that the room was insulated well from hallway and road noise.
Business response:
Steve, thank you for sharing your kind review of Extended Stay America. We are pleased to read our location was ideal for your needs and that you enjoyed your well-appointed room as well as the great value we offer. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Business response:
Vuko, thank you for sharing your wonderful rating. It was a pleasure hosting you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
close to major local routes and I-90, quiet Check in at three...good dining choices nearby. This hotel is right on Bell School and there is another with same name on Clark in "hotel neighborhood" Great garden Center next door to the north.
Business response:
Dave, thanks for being our guest at Extended Stay America. We are glad you had a relaxing time and that our location was perfect for your needs. We value your feedback in regard to our breakfast and will share it with our food and beverage team. Thank you again for your review, and please come back and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.1 star rating with 1,458 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.