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Extended Stay America Select Suites - Salt Lake City - West Valley City
- Hotels
- West Valley City, UT
About this business
Location details
1646 West 3500 South, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awful! This place was the worst place I have ever stayed at. It was filthy dirty, stunk, and in an extremely poor neighborhood. Being from out of town, we didn’t know any better. I would never ever recommend this place to anyone!!!
Business response:
Thank you for your feedback. We are terribly sorry to learn that you had a disappointing stay. We appreciate hearing your insights and hope your future travels are truly wonderful ones.
Unsatisfactory Overall, I was very unsatisfied. Our bed sheets were dirty (stained and had hair on them), the bathroom was filthy, and the room smelt like a smoker’s room even though we requested non-smoking. There were only two pillows on the bead and the towels were like sandpaper. I would definitely not recommend staying here, even if you were an enemy of mine.
Business response:
I'm so sorry we've disappointed you and did not earn your recommendation. Thank you for letting us know how we've come across to you.
Cops were everywhere. Room wasn’t cleaned at check in
Business response:
I'm so sorry an unusual weekend left you with a bad impression of our hotel. Thank you for sharing your feedback with us.
When we first arrived we were able to check in to our room an hour early, we get to our room and it did not get cleaned very well. Counters were filthy, toilet was leaking and smelled very bad and not clean at all. We asked to switch rooms and they made that happen for us, the second room was a little bit better but still pretty dirty, we went and got disinfectant wipes to clean the counters and the toilets ourselves.
Business response:
Oh no! Super clean is what we're known for so we are especially sorry for disappointing you in that area during this stay. Thank you so much for sharing your insight and impressions so we know how we came across to you and can address issues.
This is one of the worst hotels I’ve ever stayed in. Drugs and hookers run the place!
disgusting, the front desk person is so rude rooms are so nasty
Business response:
We are all very distressed that you got an impression that the room was not fresh and clean as we carefully inspect and sanitize each room as part of every check-out. We will be looking into this further to ensure that everything is in order.
Dirty, not very helpful people. If you check out early - no refund.
Business response:
I'm so sorry to hear about your unsatisfying stay. This is not what we intended for you and hope your future travels are truly wonderful ones.
Not much to like , no amenities to speak of cleanliness was lacking, noisy, just basiclly a bed to sleep in and get a shower.
Business response:
I'm so sorry our accommodations did not meet your needs during this stay. This is not what we intended and we hope you have only wonderful travels ahead.
I it was too much the rooms are dirty and the faculty wasn't too nice
Business response:
Thank you for this feedback. We are distressed to learn that this was your impression of our accommodations and I'm so sorry we've disappointed you.
Frequently asked questions about Extended Stay America Select Suites - Salt Lake City - West Valley City
How is Extended Stay America Select Suites - Salt Lake City - West Valley City rated?
Extended Stay America Select Suites - Salt Lake City - West Valley City has a 3.2 star rating with 1,566 reviews.
When is Extended Stay America Select Suites - Salt Lake City - West Valley City open?
Extended Stay America Select Suites - Salt Lake City - West Valley City is open now. It will close tomorrow at 12:00 a.m.