This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Salt Lake City - West Valley City
- Hotels
- West Valley City, UT
About this business
Location details
1646 West 3500 South, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never Again Not good at all, the office actually closed at 8:00pm on a Saturday night, I’ve never experienced that before in my life. I had to use a phone in the tiny lobby to call someone somewhere so they could get in touch with the night manager who was not even on sight it took over 20 minutes for someone to show up so I could check in. Once in the room it was dirty and zero amenities not even a bar of soap. Will never be staying at one of these again.
Business response:
We're sorry to hear about your difficulty reaching the Front Desk. We understand that most hotels provide guests with a 24-hour front desk, which is why you were disappointed to see the front desk was closed when you needed us. WoodSpring Suites is a value focused hotel specializing in extended stays and therefore many of our guests stay with us for longer periods of time than the average guest at other hotels. Because of this, we have set hours for our front desk as well as limited amenities. We are sorry that you did not e... read more
Sketchy Newer building getting run down fast. Pretty sure we were the only "guests" of the night. Everyone else looked to be living there full time. Hair all over both beds. Had to have them change the bedding. Cops showed up around 11pm to arrest a couple people? Last time I'll stay there.
Business response:
Thank for you taking time to leave us this feedback. I'm so sorry to hear about your disappointing stay. This is not what we intended and we hope your future travels are excellent ones.
Room was disgusting and very dirty, hallways stunk really bad.
Business response:
We are sorry you had a bad experience we will strive to have every guest have a great experience with us.
Very agravaited Never got in. No staff, should not be advertised as a hotel !!!!!
Business response:
I am sorry we did not meet your expectations. We do close our office at 10pm but there is always an employee on call, if you dial 500 from the lobby phone they will come down and check you in.
Don’t Stay this place is DIRTY many Homeless Horrible Place, sheets where dirty the bathroom was dirty this place was just DIRTY OVERALL- couldn’t sleep Soo much Neighbor noise and lots of Druggies and Homeless around-
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
Dont waste your time Woke up to cockroaches in the sink and around the fridge area. Air conditioning unit didnt work. Musty and urine like smell throughout the hotel.
Business response:
I'm so sorry to hear that you had a disappointing stay and such negative experiences during your stay with us. Thank you for your feedback so we can address these issues and best wishes in your future travels.
Not really worth it. Terrible beds, seems to need to be renovated.
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our beds did not meet your expectations and we apologize for the inconvenience this caused you. We wish you well in all your future travels.
The staff was very nice and professional but the rooms were dirty and less than inviting. One day in my reservation I decieded to move lay accommodations to another hotel.
Business response:
Oh no --- We are so sorry to hear that you got a bad impression of our hotel after only a short time in your room. We strive to provide a great experience that guests enjoy and want to return to and we’re sorry that was not your experience. Thank you for your feedback.
Business response:
Oh no – we’re so sorry to see a 2-star rating. We hope you’ll stay with us again for a better experience.
Frequently asked questions about Extended Stay America Select Suites - Salt Lake City - West Valley City
How is Extended Stay America Select Suites - Salt Lake City - West Valley City rated?
Extended Stay America Select Suites - Salt Lake City - West Valley City has a 3.2 star rating with 1,569 reviews.
When is Extended Stay America Select Suites - Salt Lake City - West Valley City open?
Extended Stay America Select Suites - Salt Lake City - West Valley City is open now. It will close tomorrow at 12:00 a.m.