This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Springdale
- Hotels
- Springdale, AR
About this business
Location details
4397 Dixie Industrial Drive, Springdale, AR, 72762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Will not stay here agian Well first off we arrived late to the hotel. The front desk was closed and we had to call a number and wait for someone to check us in. While we were waiting a lot of people were gathered in the parking lot dancing and playing music at their cars. No big deal. Then we were told that the only room he had left was on the 4th floor. Ok. We were not told that it was the smoking floor. I smoke to but when we existed the elevator the smell of smoke was almost unbearable. When we get to the room it was the ... read more
Business response:
Thank you for taking time to rate our hotel and provide us with feedback on your stay. We strive to serve our guests and provide them with an all-around positive experience and we are so sorry to hear that this was not the case for you.
Hello Walls (but not much else) The best description of my room would be "Spartan". The price and availability were the main reasons I booked it. There was a two-element electric cook top, a refrigerator, and a microwave, but no shampoo, and no one to ask about any. The matress was a bit of a wreck. If you are not at all particular, this hotel may work for you, but if you want some comfort, spend a little more and book elsewhere.
Business response:
Thank you for your review. We value your feedback and are sorry to hear that our hotel did not provide you with the amenities you expected. We know most hotels provide daily cleaning, cookware, toiletries and other amenities so that is a natural expectation. WoodSpring Suites is a value focused extended stay hotel, which is why we offer bi-weekly housekeeping for extended stay guests and options to add additional amenities, like cookware, to their rooms. This allows us to provide the best value possible for our guests so tha... read more
Smells terrible. First experience was a less than friendly. Theres no lobby, broken bathroom. We had to drive to a gas station to use the restroom cause they wouldnt check us in early and didnt have a restroom. After checking in as soon as you walk through the first set of doors I cant even explain the odor... then the odor changed in the elevator... then when you get into your room the odor was different. We actually didnt even sleep under the sheets cause god knows whats under there... I suggest you spend a few extra bucks... read more
Business response:
Thank you for reviewing our hotel. We are so sorry to hear that you experienced some odors during your stay. Your comments have been shared with our operations team to ensure future stays are pleasant ones.
Chip Too much noise and look like everyone was cooking and smell bad.
Business response:
Thank you for reviewing our hotel. We are sorry to hear about your experience with some unpleasant odors and noise during your stay and we apologize for the inconvenience. We hope you’ll stay with us again the next time you are in the area for a better experience.
Bad reception I show up after hours no one was at the front desk so i went to different hotel nearby i would never book them again
Business response:
We're sorry to hear about your check-in woes. We understand that most hotels provide guests with a 24-hour front desk, which is why you were disappointed to see the front desk was closed when you needed us. WoodSpring Suites is a value focused extended stay hotel and therefore many of our guests stay with us for longer periods of time than the average guest at other hotels. Because of this, we have set hours for our front desk. However, simply because our front desk may not be open during certain hours doesn't mean you shoul... read more
Never again First we arrived at the hotel and theirs no one at the front desk , we get to the room no soap or any time of shampoo to even wash ur hands , beds were so uncomfortable plain hotel
Business response:
We're sorry to hear about your check-in woes. We understand that most hotels provide guests with a 24-hour front desk, which is why you were disappointed to see the front desk was closed when you needed us. WoodSpring Suites is a value focused extended stay hotel and therefore many of our guests stay with us for longer periods of time than the average guest at other hotels. Because of this, we have set hours for our front desk. However, simply because our front desk may not be open during certain hours doesn't mean you shoul... read more
You get what you pay for? The room was like a steam room. the heater control only went from hot or cold not in between it Sucked. Elevator reeked it smelled like a old toilet. First floor reeked also because people smoke on that floor.
Business response:
I'm so sorry to hear that you had a disappointing stay and I apologize for the inconvenience you experienced. Best wishes in your future travels.
HONEST FEEDBACK OTHER GUESTS WERE VERY NOISEY !!! THE WALLS ARE THIN. TALKING, DOORS SLAMMING, LAUGHTER, LOUD TELEVISIONS THAT LASTED ALL NIGHT. DOOR ON THE ELEVATOR WOULDNT OPEN FOR ALMOST 4 MINUTES THE DAY OF CHECK OUT. GOTTA GIVE BAD REVIEW. THE PILLOWS WERE COMFORTABLE THOUGH.
Business response:
I'm sorry to hear that this was your impression of our hotel and that we let you down. I hope you'll give us another try the next time your travels bring you to the area.
Needs to be Removed from available list of hotels! I did not stay due to dirty room and tons of men hanging out in halls. Seemed like a drug hotel, and I didn't feel safe! Left immediately! Avoid this place!
Frequently asked questions about Extended Stay America Select Suites - Springdale
How is Extended Stay America Select Suites - Springdale rated?
Extended Stay America Select Suites - Springdale has a 3.1 star rating with 1,013 reviews.
When is Extended Stay America Select Suites - Springdale open?
Extended Stay America Select Suites - Springdale is open now. It will close tomorrow at 12:00 a.m.