Extended Stay America Select Suites - Springdale

DEBRA 

on Expedia

6 years ago

I asked for non smoke room received a smoking one, schedule to stay two night, wouldn't take it no longer, check out! 

Amber 

on Expedia

7 years ago

They sold the rooms out from under us then wanted to send us to another location that was 20 minutes away. Not sure why, we had reservations. Not recommended because I feel they should have called us to confirm that we were in fact going to be there before selling our rooms. 

Rhonda P. 

on Expedia

7 years ago

Not good - we chose not to stay Failed to look up reviews on this place. The people working there were pleasant but the whole place smelled of smoke and bad BO. Also it appeared that our refrigerator had been beat with a fist. Did not get a good feel so we left. 

Scott 

on Expedia

7 years ago

Never again Room was a nonsmoking room that smelled like an ash tray. Room was dirty. Water was reversed in one of the faucets. They had no ice. I usually am pretty positive but could not find one positive thing about this hotel and my stay there. 

Josh 

on Expedia

7 years ago

Will not stay here agian Well first off we arrived late to the hotel. The front desk was closed and we had to call a number and wait for someone to check us in. While we were waiting a lot of people were gathered in the parking lot dancing and playing music at their cars. No big deal. Then we were told that the only room he had left was on the 4th floor. Ok. We were not told that it was the smoking floor. I smoke to but when we existed the elevator the smell of smoke was almost unbearable. When we get to the room it was the ... read more

Anonymous 

on Expedia

7 years ago

Hello Walls (but not much else) The best description of my room would be "Spartan". The price and availability were the main reasons I booked it. There was a two-element electric cook top, a refrigerator, and a microwave, but no shampoo, and no one to ask about any. The matress was a bit of a wreck. If you are not at all particular, this hotel may work for you, but if you want some comfort, spend a little more and book elsewhere. 

Anonymous 

on Expedia

7 years ago

Smells terrible. First experience was a less than friendly. Theres no lobby, broken bathroom. We had to drive to a gas station to use the restroom cause they wouldnt check us in early and didnt have a restroom. After checking in as soon as you walk through the first set of doors I cant even explain the odor... then the odor changed in the elevator... then when you get into your room the odor was different. We actually didnt even sleep under the sheets cause god knows whats under there... I suggest you spend a few extra bucks... read more

Terry 

on Expedia

7 years ago

Chip Too much noise and look like everyone was cooking and smell bad.