Extended Stay America Select Suites - St. Louis - O'Fallon, IL

Casey 

on Expedia

7 years ago

Every other extended stay I have stayed at over the years had pots pans etc. That's why you choose a place like this. Here they want you to buy everything. Rooms dirty, bed horrible. 

Alexis 

on Expedia

7 years ago

Several housecleaning items need attention. 

mike 

on Expedia

7 years ago

Someone was dancing in my ceiling all night. Average place at best. Hooked me on the cheap fare. 

Anonymous 

on Expedia

7 years ago

Room was dingy. Bedding not clean. When checking was told credit card would have an additional hold of 250.00 on it for incidental charges to be determined. This was explained by saying we might break or steal something they would have to fix or replace. Also in case we smoked in room. Bathroom had burn marks on counter when we checked in. Table tops, lamps and floors were grimy dirty. 

Johanna 

on Expedia

7 years ago

Smelled terrible in the hallways and elevator. Misleading description. Would not recommend 

Kathy 

on Expedia

7 years ago

Extended Stay - No Way! Let me list the problems: 1. We booked a King bed - was given two doubles. 2. No ice anywhere in the building. None. No ice maker - who doesn’t have ice machine? 3. No coffeemaker, utensils, cookware, cups - anything in room. Extended stay with empty room? 4. None of the usual complementary items in room - no coffee, no conditioner. Only one shampoo. 

Anonymous 

on Expedia

8 years ago

Ok, kitchenette is neat, but rooms old and stink It's nice the rooms have a kitchenette and a full fridge, that's awesome. But the rooms are old and smell nasty. It needs a facelift, but the hotel probably knows it's not worth putting much money into the place, so they're just soaking up as much as they can right now from people who are looking for a decent, cheaper place. The problem for customers is that it is not a decent place. It smells nasty. 

Penny 

on Expedia

8 years ago

No Maintenance on Weekends We got a good price and the hotel was ok. It was a bit strange for an extended stay hotel to have nothing in the kitchen upon arrival. You have to ask for dishes, pans, coffeemaker, hairdryer, silverware. Do not stay if you expect anything for breakfast. When they say grab and go, they are not kidding, packaged muffiffins, granola bars and instant oatmeal, that's it. My biggest complaint, and the reason we will not return to Extended Stay is that durning the night on Friday night, the fluorescent ... read more

Lynn 

on Expedia

8 years ago

Room dirty. Dog must have been in it because you could smell the urine on the floor. Bedsheets had visible dirt on them. I would not stay here again. Staff was great though. Very nice staff. Fellow worker also had disappointing experience and left and went to another hotel. Definitely wouldn't pay to stay here again.