Extended Stay America Select Suites - St. Louis - Westport - Craig Road

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Jimmie, It was a pleasure having you as our guest at Extended Stay America. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect rating of your time at Extended Stay America. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Sincerely, Hotel Management 

Business response:

Zaniya, thank you for selecting our hotel and staying with us. Although you liked certain aspects of your stay, we are sorry for the disturbance you experienced in your suite. We wish we had an opportunity to address this and make your experience a relaxing one. Your rating is appreciated, and we hope to deliver a better experience in the future. Sincerely, Hotel Management 

Business response:

Ronisha, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Mary, thank you for reviewing Extended Stay America. We are sorry for the difficulties you had with your reservation, but we are glad our staff took great care of you. Your compliments will surely be shared with Charles. We value your feedback and look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Baltazar, thank you for choosing Extended Stay America and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future. Sincerely, Hotel Management 

Business response:

Whitney, thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure to accommodate you, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Audra, thank you for staying at Extended Stay America and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Sincerely, Hotel Management