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Extended Stay America Select Suites - St. Louis - Westport - Craig Road
- Hotels
- St.Louis, MO
About this business
Location details
2030 Craig Rd., St.Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed for a day. Not given rooms as selected. Had Booked two 2 bed rooms but I was give a 1 bed room being the first checking and my friend checked in at the same time but he was given 2 bed room. Whats the logic?
Business response:
Dear Ajeet, Thank you for choosing to stay with us at our hotel and for sharing your feedback. We apologize for any inconvenience caused by the mix-up with your room reservation. We understand how frustrating it can be when expectations are not met upon arrival. Our team strives to ensure our guests have a comfortable and enjoyable stay. However, in this instance, we fell below your expectations. We will be sure to review our reservation and check-in procedures to prevent such issues from happening in the future. We apprecia... read more
No like
Business response:
Dear Jorge, Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to welcome you back in the future.Sincerely,Hotel Management
Very friendly staff
Business response:
Dear Tyler, Thanks for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
Apesta a marihuana
Business response:
Dear Jose, Thank you for reviewing your stay. We always want to exceed our guests' expectations; therefore, we are disappointed this was not your experience and apologize for any inconvenience caused. We appreciate you choosing our hotel and hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Westport - Craig Road
How is Extended Stay America Select Suites - St. Louis - Westport - Craig Road rated?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 3.5 star rating with 1,715 reviews.
When is Extended Stay America Select Suites - St. Louis - Westport - Craig Road open?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.