Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

Connie 

on Expedia

7 years ago

glad we only needed to stay one night 

Doc 

on Expedia

7 years ago

The kitchen facilities were not clean. The vent above the stove was dirty and the refrigerator edges had mold on them. We did not use the facilities and did not intend to, however, it makes one wonder about overall cleanliness. The furniture was very worn. 

Anonymous 

on Expedia

7 years ago

I booked online and paid for a week stay in this hotel. I had a 24 hour long trip to come and discover I had no room available And left homeless and their excuse is first come first serve. What is the point of reservation and booking if you give you reservation to someone else and on the top of that I paid them a month prior. They scammed me. Worst experience of my life. Please do not stay in any extended stay at all. 

Anonymous 

on Expedia

7 years ago

Poor conditions The conditions regarding cleanliness were not acceptable. The cheapest option is usually that way for a reason. Kitchen drawers were filthy, fridge was dirty, sheets had multiple stains and the carpet had what looked like blood on it. Given the means for a better hotel are there, I would not stay here again. Live and learn 

Lorenzo 

on Expedia

7 years ago

When first arriving the hotel staff was semi unresponsive to basic conversation as the check in took a while. The room was nice and comfortable and came with a full kitchen which was unexpected and had pretty new furniture and a new tv. The really inconvenient and frustrating part of my stay though was the “breakfast” if it can even be called that. One of the main reasons I chose Extended stay over a cheaper motel was the breakfast. Once I woke up to locate where the breakfast was I was shocked to find it was in their small ... read more

Anonymous 

on Expedia

7 years ago

When I poured water down the kitchen sink drain, it ran out onto the floor because the drain pipe was not connected. The door had been forced open at one point so the security lock did not work and the door was not true. When I checked out they gave me a receipt. When I looked at it later, it was for less than I had actually been charged. The most aggravating thing is that I wrote two letters to the corporation regarding these issues and they did not have the courtesy to respond to either. I would never stay at another one o... read more

sonya 

on Expedia

7 years ago

UPSET tHE ROOM WAS NOT CLEAN WHEN I GOT TO IT SO THEY HAD TO GIVE ME ANOTHER ROOM. THE ROOM THEY GAVE ME HAD A LEAKING FAUCET ADN THE NOISE KEPT ME AWAKE ALL NIGHT