Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

Anonymous 

on Expedia

7 years ago

Booked for may 4th 5th and 6th, mix up caused check out a dat early. Had to rent at different hotel. 

Julie 

on Expedia

7 years ago

The room was dirty there was dried up food on the stove rust and the freezers the refrigerators bleach every time I came on some of the outlets didn't work the exhaust fan in the bathroom didn't work the lamp by the table didn't work there was dust all over the top of the refrigerator the floor was completely dirty and sticky I took a wet rag to clean it up and when I took the rag off the floor the ride was completely Brown and on top of that the phone in the room didn't work I gave a review the first night I checked in and ... read more

Sanford 

on Expedia

7 years ago

Save your money A cup wrapped in plastic was dirty .Old everything.People hung out on balcony and takes at 1 a.m in the morning. 

Mostafa 

on Expedia

7 years ago

Very bad experience Staff are rude, room is not clean, there was pizza box in the fridge and trash in the basket. The room was not ready at all. We thought there was someone in the toilet still there. The lady at the front desk was so rude and I took my decision immediately and asked to cancel my reservation. Then we left. 

Temmy 

on Expedia

7 years ago

Dirty room I got to the hotel and didn't like the overall appearance. People loitered around, some were smoking. I was afraid. Too much noise in the other rooms. When I got to my room, I discovered that the room had not been swept. Drawers were dirty, bathroom floor dirty, carpet had some patches and smoke patches despite it being a non-smoking room. I couldn't go downstairs to complain because I was tired. Next morning, I told the front desk staff. When I got back in the evening, I was surprised to find our the room was in ... read more

Anonymous 

on Expedia

7 years ago

Disappointing Stay When we checked in we were given a room where a past occupant had been smoking. We asked to be changed. The clerk was going to argue but stopped herself and was nice about giving us a different room. It smelled but not like smoke. The fan on the heater banged as it turned around so we had to turn off the heater. The room was clean (except the air). The hotel said they offered breakfast. The DO NOT. They offer granola bars and coffee. I would NOT call that breakfast. 

Anonymous 

on Expedia

7 years ago

No small appliances for kitchen utensils No kitchen utensils. But there is a picture of them. That you can go to the main office and request. Maybe you should mention that when booking the room. Came in late, expecting to eat in my room, nothing to make my food with 

Anonymous 

on Expedia

7 years ago

I feel diseased after walking inside the room Sheets soaked in foreign substances, blood splatters on the walls, drug paraphernalia, nothing wiped down/cleaned...I wouldn’t let my dog sleep there.