Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

donald 

on Expedia

7 years ago

Decided not to check in as we were shocked by the person at the desk helping the guest in front of us, decided to try another hotel. There was also an unexpected issue dealing in cash, they don't accept it, only cards. This is the second year in a row that Extended Stay locations have disappointed, won't make the same mistake in St Louis again. 

Nell 

on Expedia

7 years ago

Just ok This motel looked like a bad place to be out at night. Of course we had no idea. The rooms were acceptable carpet stained but bathroom was clean. Water was nice and hot for shower. We just looked our selves in room and stayed till morning. Bed was clean. 

Hoobuck 

on Expedia

7 years ago

No way would I stay here again. Not sure if there is anything good that I could say about the stay here. Our room was missing a smoke detector and a face plate around an electrical outlet, which would be safety violations and are probably not legal. The fitted sheet was badly stained. Every day, even though the room was non smoking, it smelled horribly of cigarette smoke. That might have something to do with the fact that even though there are signs telling people that they can't smoke within 100 feet of any door or window, ... read more

Mark 

on Expedia

7 years ago

The lady checking us in was very rude. Bed not comfortable. Very disappointed with our stay. 

Ken 

on Expedia

8 years ago

Run down, creepy IMO this hotel does not meet the standards of an Extended Stay property. When I arrived, I recognized this as the same place I had stayed 20 years earlier while on business, and it looked no better now (My memory of that visit was having my watch stolen from my room. Lol) Room stilll dingy, smelled like cigarette smoke. Continuous noise (compressor?) from on an adjacent room. Old appliances, fridges still use ice cube trays.(!). no ice machine on property. The A/C in my room made such a loud noise each time... read more

Anonymous 

on Expedia

8 years ago

The room was disgusting, the fridge was full of spilt stuff and rotting food, the shower was full of hair that was not from me or my significant other, the sheets were dirty, there were no utensils such as the same hotel name in a different location had, and the customer service was horrible 

Anonymous 

on Expedia

8 years ago

Didn't have room when we got there. Said they were overbooked and tried to transfer out reservation to another location (without informing me) but that location was overbooked as well. After telling the manager that we had concert tickets and still needed to get ready he miraculously found us a room 30 minutes later. The room was not so clean. The beds were thrown together and the comforters were not clean. The floor hadn't been swept at all...wouldn't even take our shoes off. By the time we got to the room we really didn't ... read more

Kevin 

on Expedia

8 years ago

Not for me Nice enough staff but you get what you pay for. Room is tiny and smelled like smoke the phone in the room didn't work and there are no pots and pans to cook with. Overall kind of dirty and I felt it wasn't for me. If you like the bigger chain hotels with coffee makers and free breakfast and a decent size room that feels clean go with them. Pay the extra $30 a night.