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Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
- Hotels
- St. Louis, MO
About this business
Location details
11827 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smells like cigarettes smoke very bad
Business response:
Angela, thank you for your evaluation. We apologize for the experience you had in your suite. We will utilize your comments to enforce our no-smoking policy more effectively. We are truly sorry and hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Good It was very good
Business response:
Jerry, thank you for staying with us and leaving your review. We are glad you had a pleasant stay and that you were happy with our accommodation and service. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Black mold fridge Management has a bad attitude and is rude and a control freak. Had black mold all over the refrigerator and in kitchen. Took DAYS to get them to replace the refrigerator and was not offered any compensation.
Business response:
Stacy, thank you for evaluating your experience. We apologize for the behavior of our associates and for the delay in replacing the refrigerator of your suite. We will utilize your comments to ensure this is not repeated. We hope you will give us another opportunity to deliver the service and hospitality you deserve should your travels bring you back to our city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 3.1 star rating with 2,317 reviews.
When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.