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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poorly located with impossible traffic in and out of location. Room was okay, but overpriced for the amenities or lack thereof.
Business response:
Dear Glenn, It was disappointing to read your comments concerning your stay at our hotel. We work hard to provide outstanding service while offering many complimentary amenities to ensure our guests have a great stay at a great price. Therefore, we apologize that this was not your experience. Please be assured we will review your comments appropriately, and we hope you will give us another opportunity to show you the hospitality we are dedicated to providing.Sincerely,Hotel Management
The staff was very nice. There were some plumbing problems with the bathroom sink. There was hair in the sinks, and counters. And there were roaches.
Business response:
Dear Jacinda, We are pleased you found our staff very friendly. However, we sincerely apologize for the plumbing and cleanliness concerns you encountered during your stay. This falls short of the high standards we aim to uphold. Please rest assured that we take your feedback seriously and will address these issues promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant experience at our hotel.Sincerely,Hotel Management
The room was clean and reasonably comfortable but the exterior was very dirty. I did complain to the manager and he stated they had scheduled the exterior to be cleaned months ago. The exterior needs to be cleaned, and power washed-It was disgusting. until it is cleaned I would not stay there and encourage anyone else not to either.
Business response:
Dear Michael, Thank you for sharing your feedback. We appreciate your acknowledgment of the cleanliness and comfort of your room. We apologize for any inconvenience caused by the exterior condition. Our team is committed to addressing this matter internally and ensuring a cleaner environment for our guests. We value your input and hope you will consider giving us another opportunity in the future to provide an improved experience. Sincerely,Hotel Management
Loud Pot Smelly Over Priced Room The price of our one night stay was much, much higher than the value. The room smelled of pot. The trash can was full. The sounds of planes flying over kept us from sleeping soundly.
Business response:
Dear Christopher, Thank you for your valuable feedback. Please accept our sincere apologies for your stay not being exceptional, as customer care is among our highest priorities. We understand your frustration with the issues you mentioned. Please be assured that there are necessary procedures, and everything we do is in the best interest of our guests and associates. We will ensure that our service levels increase so our team can provide you with the care and hospitality you deserve. Once again, thank you for your feedback;... read more
Property is dirty. There’s no clear lobby. Random people walk around the parking lot. People live in this hotel. The room smelled horrible and there were stains on the comforter. 0/10, do not come here.
Business response:
Dear Brittany, We sincerely apologize for the disappointing experience you had during your stay. Your feedback about cleanliness and the condition of your room is deeply concerning and does not meet our usual standards. We appreciate you bringing these issues to our attention, and we assure you that they will be addressed appropriately. Your comfort is our priority, and we regret any inconvenience caused. We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management
muy sucio y viejo terrible
Business response:
Dear Enrique, We apologize on behalf of our team for any inconvenience caused during your visit to our hotel. We are sorry we could not meet your expectations and understand the disappointment it may have caused. As cleanliness is our top priority, we take all feedback seriously and will address this issue with our housekeeping staff. We value your business and would love the opportunity to exceed your expectations and provide you with the exceptional stay we are known for.Sincerely,Hotel Management
Bugs all over the kitchen area and who knows where else. Could not stay there. Definitely does not look like the pictures or any other Extended Stay I’ve stayed at!
Business response:
Dear Rebecca, We sincerely apologize for the situation you described. Our pest control provider regularly services our hotel to maintain high hygiene standards. However, we will address this matter with them to ensure they take the necessary steps to prevent future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will give us another chance to provide you with the seamless and comfortable stay you deserve.Sincerely,Hotel Management
Roaches everywhere
Business response:
Dear Prince, Thank you for bringing this to our attention. We sincerely apologize for the unacceptable experience you had during your stay. The presence of pests is a serious concern, and we understand how unsettling this must have been. Please rest assured that we are addressing the situation immediately with our pest control team to prevent this from happening again. Your feedback is invaluable in helping us improve our standards, and we deeply regret falling short during your stay. We hope you will give us another chance ... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,005 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.