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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst Extended Stay I've seen Shower ran a constant leak, not a drip. Cabinets had severe water damage. Roaches. No hangers. One bedside light was out.
Business response:
Dear Guest, we apologize for the issues you experienced during your recent stay with us. Your feedback is discussed with our housekeeping and maintenance team to ensure rooms are thoroughly cleaned and inspected before allocating them to future guests. Although your experience is not typical, we have room to improve, and you are assured that we will. We welcome the opportunity to prove ourselves again as your trusted hotel while in the city.Sincerely,Hotel Management
It was smelly and there was mold all over the walls. The place was infected with bugs. They also charged me a $100 deposit. I’m not very happy with my stay there.
Business response:
Dear Rupinder, We deeply regret the challenges you encountered during your stay, including the issues with odor, mold, and insects. Your experience is unacceptable, and we sincerely apologize for any discomfort caused. We take this feedback seriously and are actively addressing the cleanliness concerns to enhance our accommodations. Regarding the deposit, Please know that your bank will take a few days to process it. At the same time, we are reviewing our policies to ensure clarity for our guests. Your satisfaction is import... read more
There here were roaches in the room
Business response:
Dear Ivan, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying with us again.Sincerely,Hotel Management
The service at the reception was not good, but the worst thing was the bad smell in the room, everything smelled like cigarettes, the building itself smelled very bad.
Business response:
Dear Sheila, Thank you for selecting us. We're sorry for the front desk team's unattentive behavior. We will discuss this with our staff so that this situation never repeats. Further, please accept our apologies for not giving you a comfortable room. We will address them on a priority basis. Also, we have instructed the team to recheck the room before delivery. Smoking is never allowed inside the hotel premises. Please give us another chance to prove that we are committed to providing outstanding hospitality to every guest, ... read more
Not a bad place but our room had cockroaches and other bugs and the bathroom light burnt out too late at night to have it fixed. Only thing in the kitchen was a tea towel no dishes or coffee maker or silver ware. Close to the airport which we needed.
Business response:
Dear Dorothy, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to give you the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,005 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.