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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I got roaches in my room
Business response:
Dear Harold, We sincerely apologize for the unacceptable experience you encountered during your stay. The presence of pests is a serious issue, and we are addressing it immediately with our pest control team to ensure this does not happen again. Your feedback is vital to us as we work to improve our services and maintain a clean, comfortable environment for all guests. We regret the inconvenience caused and hope you might give us another opportunity to provide a better experience in the future.Sincerely,Hotel Management
This place is a dump, flies in the room the bathroom smelled weird and there was homeless people staying right next to my window on the side of the building. The front desk staff gave somebody my room number that I did NOT want to want to see I didn’t even stay in the room just pay more and get a better room elsewhere
Business response:
Dear James, Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay. It is unacceptable for flies to be in the room, and we regret any discomfort caused by the unusual smell in the bathroom. Your concerns about security and neighboring guests are also troubling, and we are addressing these matters internally to prevent future occurrences. We understand your decision to seek alternative accommodations. However, we are committed to improving and providing a comforta... read more
Everything about this property was not good at all and I ended up not even saying there. Roaches and people stealing your things were not the experience I wanted to have. Upon checking in, I rebooked another room in Brandon.
Business response:
Dear Shanelle, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
I choose this place due to it being close the the airport I had the worse stay and sleep people outside all night partying and could not sleep. I felt very u safe.
Business response:
Dear Wanda, We apologize for the discomfort and inconvenience you experienced during your stay. Your safety and well-being are of utmost importance to us, and we regret that you did not feel secure. We take your feedback seriously and will address any disturbances with our team to ensure a more peaceful environment for our guests in the future. Thank you for bringing this to our attention, and we hope you will consider giving us another chance to provide you with a much-improved experience.Sincerely,Hotel Management
This place is not for family trips Halls were as dirty as a dirt road. There was trash and cigarettes. One morning We had to fill a form to get clean towels and pick then up in the afternoon. When we went to pick them up, they were not there. No clean towels available. Our toilets clogged, we were given a plunger. Breakfast-cereal bars and muffins.
Business response:
Dear Guest, We sincerely apologize for the inconvenience and cleanliness issues you encountered during your stay. The condition of our halls and the delay in receiving clean towels are unacceptable, and we regret any inconvenience caused. Additionally, we apologize for the lack of clean towels and the inconvenience with the breakfast options provided. Please know that we are addressing these concerns with our team to ensure improvements are made. Your feedback is valuable, and we appreciate you bringing these issues to our a... read more
This hotel was by far the worst hotel I have ever encountered. To be right next to the airport for convenience is embarrassing. The trash was piled up in the hallways, the stairs were all dirty and sticky. It was "free breakfast" but it was only cold coffee and energy bars. Please do not stay here.
Business response:
Dear Zoila, We sincerely apologize for the disappointing experience you had during your stay. It is unacceptable that the cleanliness of the hallways and stairs did not meet your expectations. We also regret that our breakfast options did not satisfy you. Your feedback is valuable, and we are committed to addressing these issues promptly. Our goal is to provide a comfortable and pleasant stay for all our guests, and we hope you will give us another opportunity to demonstrate our improvements. Thank you for bringing these con... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,228 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.