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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My flight was delay and didn’t make it on time and the hotel charged my card and didn’t get to stay there and no refund last time I book to that hotel
Business response:
Dear Byron, Thank you for sharing your experience, and we apologize for any inconvenience caused by your delayed flight and our cancellation policy. We understand your frustration and regret that you did not have a positive experience with us. We strive to provide excellent service and will review our policies to ensure clarity for all guests. We appreciate your consideration and hope to have the opportunity to welcome you back and provide a better stay in the future.Sincerely,Hotel Management
Room had roaches & smelled like smoke
Business response:
Dear Matthew, We sincerely apologize for the disruptions during your recent visit. We understand that your cleanliness expectations were not met and the condition of the delivered room needed to be at par. We want to reassure you that we take every possible measure to prevent the presence of external insects, as mentioned. Our pest control provider maintains a regular servicing schedule for our premises. Nevertheless, we will discuss with them and the housekeeping team to ensure all necessary measures are taken to prevent fu... read more
lousy stay I had to throw away food because the fridge did not work, put in three complaints, never fixed, had to go to front desk every other day to recharge key card, front desk was very rude about it, overall a lousy two week stay
Business response:
Dear James, We deeply regret the series of issues you faced during your two-week stay with us. It is disheartening to hear about the problems with the fridge and key card and the perceived rudeness of our front desk staff. Please accept our sincere apologies for the inconvenience and frustration this caused. Rest assured, we take your feedback seriously and will address these concerns with our team to prevent similar occurrences in the future. Your comfort and satisfaction are paramount to us, and we are committed to improvi... read more
Terrible!
Business response:
Dear Carmelo, Thank you for selecting us. We aim to make your stay as comfortable as possible and assist you with whatever you need. However, we apologize for the disappointment in the room and for not meeting your expectations, and we have informed the appropriate people to make future improvements. Please return, as we would welcome the opportunity to provide you with the seamless stay you deserve. We appreciate your business. Have a great day! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,228 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.