This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms in disrepair, crappy experience, skip Bathtub faucet dripped and could be shut off. Mold was growing on bathroom walls. Bathroom door would not close. Bugs everywhere, including cockroaches. Sketchy people seemed to be doing a drug deal in the parking lot at 10p. "Breakfast" was hot water and granola packets and prepackaged muffins.
Business response:
Dear Guest, Thank you for choosing us and sharing your thoughts. We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we take it seriously. Our team is working diligently to address the issues you mentioned to ensure a better experience for future guests. Your comfort and safety are our top priorities, and we appreciate you bringing these concerns to our attention. If you reconsider staying with us, we are committed to making your next visit more enjoyable. Sincerely,H... read more
Terrible
Business response:
Dear Indira, Thank you for choosing us. Having a good impression on the first visit is always nice, but we apologize for disappointing you. It is sad to learn of the inconveniences you experienced while with us. Although we make every effort to provide exceptional hospitality in all aspects, sometimes we fall short, and for this, we regret it. Thank you for your time; we assure you that we will address this appropriately. We are very grateful for your patience and hope to have another opportunity to provide you with the outs... read more
This was one of my worst hotel stays. I’ve stayed in extended stays before and they all seem to have their share of issues but the bed was rock hard in this location, it faintly smelled like cigarettes whether it was in the curtains or the wall I don’t know. And the noise outside my door from other guests/dogs throughout the night and morning was absurd even at a rate less than $100. The water pressure was fantastic and the service when I checked in was also great. Other than that it was a very poor stay
Business response:
Dear Charity, Thank you for taking the time to evaluate our hotel. We apologize for anything other than a completely satisfying stay and appreciate the feedback. Rest assured that we take your concerns seriously and promptly address them with the relevant team members to ensure that your problems are resolved. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you in the future to provide you with the exceptional experience you deserve.Sincerely,Hotel Management
Unkempt Property This is a dilapidated and run down. Extended stay. Everything needs to be replaced. Yes this place is not clean. The service. Staff is not caring or helpful. I don’t recommend this place to anyone.
Business response:
Dear Peter, Thank you for choosing to stay with us. We always aim to provide exceptional hospitality to our guests along with comfortable accommodation, so we are sorry that we fell short of your expectations on this occasion. Rest assured that we take these issues seriously and are committed to improving in these areas to ensure that all guests have an enjoyable experience. We hope to make your next stay with us outstanding in every possible way.Sincerely,Hotel Management
Was nasty and looked like in a bad neighborhood
Business response:
Dear Jaqueline, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Your feedback will aid us in making necessary improvements. We hope you will accept our apologies and consider giving us another chance to show you the outs... read more
Don't stay here The location is bad because of being so close to the airport and hearing planes all night, and its in the ghetto. The service is bad, you have to call the lobby to be able to get inside. they require a $100 deposit you get back 3-4 days after check out. The "Queen" bed is closer to a twin, not comfortable for 2 people. The rooms were very outdated and the floors were gross. Also no cleaning services during your stay unless you want to pay a fee!!! Like why am I paying $100/night and you cant bother to give fr... read more
Business response:
Dear Tiffany, We apologize for any inconvenience you encountered during your stay. Your feedback is valuable to us, and we'll use it to address the issues you mentioned and improve our services. While our location near the airport can be convenient for some, we understand it may not suit everyone's preferences. Please note that the deposit is a standard practice, and we do our best to return it promptly. We regret that the room size and amenities didn't meet your expectations. We appreciate your input and hope to provide a b... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,006 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.