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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel overpriced for the accommodations.
Business response:
Melinda, thank you for your review. We were disheartened to read our accommodations did not provide the value you were hoping for. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
The hotel had roaches everywhere in the bathroom was nasty I will not be staying here again
Business response:
Thank you for taking the time to give us your feedback on your recent stay at our hotel. You are absolutely correct to expect clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on impeccable attention to detail in all areas of our property. We hope you will reconsider staying with us again the next time you are in the area. Sincerely, Hot... read more
The hotel looks 100 years dated. No maintenance. No investments. Very old carpet with bad smell. Bathroom cleaning not good.
Business response:
Thank you for reviewing your stay with us. We apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We also appreciate your comments regarding the overall conditions of our hotel and will use them as we plan for future upgrades. We hope to have the chance to welcoming you back and restore your confidence in us. Sincerely, Hotel Management
Smells like mildew. Gave us a dirty room the first night
Business response:
Thank you for staying at our hotel. We offer our sincere apologies for the housekeeping issues that impacted your stay. We will share your comments with our housekeeping associates to take appropriate actions. We hope you will consider staying again so we can prove our dedication to a refreshed guest experience. Sincerely, Hotel Management
Rude staff dirty rooms smoking everywhere needs better cleaning
Business response:
We are very sorry to read about the inconvenience you had. We apologize for the behavior of our associates and the cleanliness issue. We will discuss your comments with the appropriate individuals to take corrective measures. We will also utilize your comment regarding the smoke smell to enforce our no-smoking policy more effectively. Counting on your kind generosity to accept our apologies, we hope you will give us a chance to serve you again. Sincerely, Hotel Management
When we checked the type of room that we paid for was not available and then the room had a an odor and the odor was so bad that it made my lady sick!! Will never stay at another one of these hotels ever again just one of the worst stays ever!! When my girl says it is the worst birthday getaway ever!!
Business response:
Thank you for being our guest and for reviewing your stay. We regret we were not able to accommodate you in the room of your choice and apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business. Sincerely, Hotel Management
I got a non smoking room and it smelled like smoke. There was 2 microwaves in the room, neither worked. The bath tub wasn’t clean. And I had to wait an extra 30 minutes for my room because it needed to be cleaned. The heat didn’t work correctly and I had to have the temp set to 81 in order to be warm. The parking lot had huge potholes. The staff, however, were very friendly, though.
Business response:
Thank you for sharing your review. We apologize for the unfortunate delay in getting your accommodations ready for your arrival. Moreover, we are sorry for the inconvenience you experienced due to smoke and also for the issues you encountered in your suite. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We will share your feedback with our housekeeping and maintenance teams so that they are more diligent going forward. We hope to have another chance to redeem ourselves. Sincerely, Hotel Managemen... read more
The hotel is terrible, not cleaning, old, broke. It should be closed. I will never comeback. The worse one I ever see in usa
Business response:
Thank you for being our guest. We are sorry for the cleanliness issues you encountered and regret the inconvenience it caused. Your feedback has been shared with our housekeeping team to make sure we are consistent with our service delivery. We hope you will give us the chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,231 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.