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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s horrible place to stay in. One can rather stay at a Motel which are much cleaner and much cheaper. Breakfast is ‘Grab & Go’ is worst. Layout is like a motel consisting of couple of buildings. Even the lobby is so small that it accommodates only two chairs / guests.
Business response:
Thank you for the review. Please accept our apologies for not meeting your expectations. We are also sorry for the cleanliness issues you encountered and regret our grab-and-go breakfast was not to your liking. Your comments will be addressed with our Brand Leaders to assist them when determining new choices for future implementation. Thank you again for your candid feedback as this helps us to improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay. Sin... read more
When we looked at the room at check in it was fine. The staff provided us with a hair dryer, coffee maker and coffee which was great. When we woke up there were ants all over the table, counter and in the bathroom. We told the front desk and they said this time of year they come in the rooms to get warm but they would make a note of it. We threw out a bunch of stuff in case there were ants in it.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered in your suite and regret that we could not solve the problem while you were here. Your concerns will be shared with the appropriate team to ensure we deliver a better experience going forward. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Had to pay extra 29 dollars for my emotional support animal as well kinda high price
Business response:
Nick, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
I rented the room because I had several hours during a stop-over that I needed to shower, change, and relax. Wasn't planning on staying overnight and for the price I wasn't expecting a lot. It served its purpose, but I definitely wouldn't stay overnight. Bed was lopsided/broken. Side of frig was rusty. Bathroom wood cabinet was rotten and disintegrating. Hair in the shower. Showered and changed...but went elsewhere to relax.
Business response:
Robbie, thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and regret the inconvenience it caused. We are working with our housekeeping and maintenance teams so that they are more diligent going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Front desk was rude
Business response:
Janice, thank you for your review. We are sorry you did not experience our front desk associates at their best. We have followed up with our team to make sure we do not disappoint you in the future. We hope you will give us another chance to show you our commitment to outstanding service. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
I hated everything!!! There were bugs on the bed and the staff didn’t even care! Got moved to a smaller room!!! The worst stay I’ve had!!!
Business response:
Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the insects in your room and the inconvenience it caused. Our pest control provider will service the hotel, and we will be working to ensure procedures are being followed to prevent such issues in the future. We are also sorry you did not experience our staff at that best. Your feedback is important to us, and we will use it to improve our services going forward. We hope you will afford us an opportunity to redeem ourselves in ... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,062 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.