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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Please reach out to the property so we can assist with any problems you may have had
Could use some cleaning Not very clean in the kitchen area of room - would not use. Bathroom cleanliness was fair. Bed was ok. Alot of noise outside from other guests. We were in building #3 way to the back, so thought it would have been quieter. No elevators so we needed to haul our bags up the stairs in which they were absolutely filthy. Food and garbage laying around. No ice machine on entire property, per desk clerk. At least we had a decent freezer for the bag of ice we had to go and pick up for our beverages. Desk cler... read more
Business response:
Debra, thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
My room was dirty. Called the front desk but no help. Pull out bed was everywhere on the floor. The people stayed before me pulled that out and could not push it back. The cleaning crew did not bother to put it back and/or replace/fix it. Called the front desk twice but could not get help
Business response:
I am sorry you had issues in your room and with the staff not helping you. I will address the issues right away.
Pessimo O hotel é muito mais ou menos. A localização é boa mas o hotel deixa a desejar, o quarto é pequeno o ar condicionado enorme e barulhento. O carpete do quarto rstava muito sujo pedi pra mudar de quarto nao mudaram eu fiquei 5 dias la...Pessimo
Business response:
Thank you for your candid evaluation. We for the cleanliness issues you encountered as well as for the concerns you had with your room. We will share your comments with our housekeeping as well as our maintenance teams and take steps to ensure we prevent such reoccurrences. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Nasty! I’m not even lying. I don’t write reviews but this hotel nasty!
Business response:
Thank you for taking the time to review your stay with us. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and we are sorry that did not happen during your stay. Please know this is not usual for us, and we do hope you give us another chance in the future. Sincerely, Hotel Management
Business response:
Please contact hotel so we can discuss any issues you may have had .
Poor quality hotel Upon arrival we were notified that there was no hot water, but we arrived late so we didn’t have much in the way of other options. The room was very outdated/old! The bathroom door was falling apart, the bathtub had hair in it and the faucet had a constant drip. The soap was so old it wouldn’t foam with water.
Business response:
Thank you for being our guest. Our goal is to provide an exceptional experience for our guests, so we apologize for the disappointing condition of your room. Your feedback is noted, and we assure you that it will be discussed with the appropriate individuals to ensure we deliver spotless and well-appointed guest rooms moving forward. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Business response:
We have placed a call to this guest to address the issues they had at sit.
Was so dirty the way to go to the room was full of trash and the smell in the room was nasty
Business response:
Please contact desk so we can address the issue for you
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,231 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.