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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall not like others we have stayed in...very disappointing...shower was older ...needs some revamping...overall I would never stay in another Stay America... could use a remodel
Business response:
Thank you for your review. We are sorry you were disappointed with the condition of our property. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Until then, we have asked our maintenance team to address the issues with the shower. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Run down, broken, and extremely underwhelming. Yuck.
Business response:
Thank you for being our guest. We are sorry our property was not to your expectations and regret the inconvenience caused. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
It was not what was pictured. Our “suite” left everyone tripping over each other. It was very cold and the heat did not work. Other guests were screaming and fighting all night. At one point it sounded like someone was throwing stuff off the second floor. We cancelled the next stay there
Business response:
Thank you for your review. We are sorry our room was not to your expectations and for the problems you had with the HVAC unit in your room. We have alerted our maintenance team about it, and they are fixing it immediately. We also regret the disturbance you faced due to the other guests on the property. We wish we had the opportunity to address the problem while you were here. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
Nada me gusto no sirven son groseros y mal educados
Business response:
We are extremely sorry for the issues you encountered which led to a disappointing stay. To be exceptional in customer service comes first on our priority list, but we sincerely apologize this was not your experience. Your feedback is of utmost value, and we will use it as a training tool to work more diligently further. We regret the inconvenience caused, and please consider being our guest again so we can restore a favorable impression the next time you are in our area. Sincerely, Hotel Management
Disgusting Got in late from the airport booked here. It was rundown and disgusting. Pubic hairs in the bathroom. I’ve stayed at this chain before and it was nothing like this. I could not fathom using the shower. I left in the middle of the night for fear of bed bugs.
Business response:
Any, thank you for being our guest. On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate department to ensure that this doesn't happen again. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
Close to the airport... No food close by... The room was in bad shape... Rundown... with a bad odor. Expedia, stop wasting my time with review requests.
Business response:
Thank you for staying with us and posting a review. We are sorry for the disappointment you had with our location and the overall condition of your property. Your concerns will be shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
The location, great! The staff, Ok! The property, not safe, not clean! Took pictures of rust on the entire side of the refrigerator From top to bottom and bath tub shower rod! Toilet paper holder, bathroom sink and toilet paper in terrible condition. One microwave did not work so placed a working one on the dining table taking up space instead of removing the old one, and placing the new one. Spoke with staff regarding the issue however it was not resolved as promised
Business response:
Thank you for being our guest. We apologize for the cleanliness and maintenance issues you encountered and that our staff was unable to resolve it to your satisfaction. Your comments will be shared with the appropriate teams to improve our accommodations and services moving forward. On a positive note, we are happy to know you liked our ideal location. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,062 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.