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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the room smelled like food preparation and was hard to tolerate. Smelled like curry/indian food. Actually the smell got into my open suitcase, smelled up my clothes for the rest of my trip. (this was a one night stay into DC). quite gross actually
Business response:
Dear Anita, Thank you for sharing your experience. We regret any inconvenience caused by the odor in your room. Your feedback is essential, and we'll address this matter with our team to ensure a more pleasant experience for future guests. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely,Hotel Management
I highly recommend this place.
Business response:
Dear Eder, Thank you for your enthusiastic recommendation of our hotel. We're delighted to hear that you had a positive experience during your stay at Extended Stay America. Should you have any additional feedback or specific highlights from your visit, please don't hesitate to share. We look forward to hosting you again in the future.Sincerely,Hotel Management
It was not very good
Business response:
Dear Walt Taormina, Thank you for being our guest and sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. If you have any specific feedback or concerns, please feel free to share them with us. We value guest feedback and continually seek ways to improve our services. Thank you for staying with us.SincerelyHotel Management
Mauvaise odeurs et hôtel vieillissant. Une nuit de passage suffit
Business response:
Dear adeline, We are sorry your stay with us was anything other than perfect. We always aim to provide an exceptional experience and exceed our guests' expectations on every visit. However, we apologize for not doing so in your outlined areas. We are sorry that these issues compromised your stay. We will follow up on your concerns to ensure we are well-poised to serve better in the future, and we hope you will accept our apologies.Sincerely,Hotel Management
Good place It was clean but the bed and pillows were not very confortable. The hotel is in a beautiful and secure area which make me feel comfortable and service was good. The breakfast was just coffee and a nutrition bar.
Was a little disappointed that the morning of my departure their wasn't any breakfast items available except a snack bar. Coffee was good though.
Business response:
Dear Tod, Thank you for taking the time to review your stay with us. We are sorry to hear that you were disappointed with the breakfast options on the morning of your departure. We strive to provide a variety of breakfast items for our guests, and we apologize that we were unable to meet your expectations on this occasion. We are glad to hear that you enjoyed the coffee, though. We appreciate your feedback and will use it to improve our services for future guests. We hope you will give us the opportunity to make it up to you... read more
place needed some repairs and vacuuming. the “breakfast” consisted of coffee and nutravalley bar.
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,077 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.