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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location Everything was very clean and welcoming.
As always, great place for a great price. Professional service above and beyond the norm!!!!!
Business response:
Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found our service to be above and beyond the norm. Providing a great experience at a great price is what we strive for, and we truly appreciate your kind words. Your support means a lot to us, and we can't wait to welcome you back to Extended Stay America for another fantastic stay. Sincerely,Hotel Management
Definitely falls under the category of budget motel! Its clean, and the staff is friendly, but outdated decor, dingy lighting, cheap mattress, pillows and bedding, is the reason I rated it so low. And... such a strong smell in the hallway and room, I think it was from the guests in the other rooms cooking. But, it was clean with plenty of towels. Also, be mindful that the free breakfast is "grab and go".
Business response:
Dear Anne, Thank you for taking the time to share your feedback about your recent stay. We appreciate you highlighting both the positive and negative aspects of your experience. It is nice to know you found our hotel clean and our staff friendly. However, we understand your concerns regarding the dated decor, lighting, and bedding. We apologize for the smell you experienced in the hallway and your room and for the breakfast choices not meeting your taste. We are always looking for ways to improve, and your feedback regarding... read more
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 3.5 star rating with 1,879 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.