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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Random Intruder There was a random man that tried to open my room! He was previously a person who stayed there a few night prior. His key was still activated and if it wasn’t for match on my door he would have walked in on me. He was persistent about doing so even after me and my spouse had yelled who is there. Once my boyfriend started walking tot he door he ran off. Cops were supposedly notified and they offered to give us new keys. I never was contacted by a cop and heard no sirens outside. However, we were told by front ... read more
Business response:
Dear Guest, We sincerely apologize for the unsatisfactory experience you encountered during your recent stay with us. We understand the importance of a peaceful environment for a restful night's sleep and regret that the noise from the air-conditioner disrupted your stay. Your feedback regarding the cleanliness and noise level of the room has been shared with our team for immediate review and action. We are committed to addressing these issues promptly to ensure that future guests do not encounter similar challenges. Additio... read more
Ok
all good
Nice
Business response:
Dear Sofonias, Thank you for your feedback! We are delighted you had a pleasant stay at Extended Stay America. Our aim is to provide the best experience for every guest, and we are pleased to know we can deliver what we strive for. We look forward to welcoming you back soon!Sincerely,Hotel Management
The breakfast wasn't ready when I left this morning.
Business response:
Dear Marlene, Thank you for your feedback. We are sorry to hear that breakfast wasn't ready when you left. At Extended Stay America, we are always looking to improve our services and ensure all guests have a positive experience. We hope to better meet your expectations during your next stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.